Bailey Sullivan
Sumter, SC, USA,South Carolina
Summary
Polished Executive Officer successful at supporting executive productivity and business operations. Knowledgeable about industry practices and regulations, office management protocols and calendar management. Works well with minimal oversight to carry out demanding work.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Chief Operating Officer/Chief Financial Officer
Highlander Transport LLC
North Pole, AK
05.2024 - Current
- Implemented innovative tactics to optimize operational efficiency.
- Created annual budgets and monitored expenses against budget goals.
- Managed staff recruitment, training, and development processes.
- Conducted regular financial reviews of operations to identify areas for improvement in terms of cost savings or process improvements.
- Provided strategic advice on capital structure, debt financing, investments, acquisitions, divestitures and other corporate finance matters.
- Oversaw cash flow management activities including accounts receivable and payable processing, payroll administration and banking functions.
Executive Officer
United States Air Force
Shaw Air Force Base, SC
10.2021 - 12.2023
- Recognized for abilities beyond experience level; hand selected to step into senior role as junior Captain
- Functioned as assistant in command of 550 employees. Director of Human Resources; responsible for administrative actions and company budget. Lead facility maintenance, training, safety, security and HR programs
- Managed Commander's complex calendar with up to 10 daily appointments.
- Planned staff meetings and events, coordinated all executive meetings (in-house and away), and oversaw meeting preparation Compiled and disseminated information for status reports for presentation to management/applicable personnel
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team efficiency
- Reconciled team that was experiencing employee morale issues. Interviewed team members and leadership; observed team meetings, created team-building exercises and mandatory training
- Updated all manuals in relation to quality assurance, ensuring compliance with all internal and external organization policies and procedures as well as regulatory requirements
Services and Sustainment Flight Commander
United States Air Force Reserve
Eielson Air Force Base, AK
11.2020 - 10.2021
- Oversaw team of 250+ employees across several departments including lodging, housekeeping, landscaping, fitness facilities, food services, and postal services
- Reduced food costs by 8% after identifying and eliminating inventory issues (such as excess ordering, poor storage, and inefficient waste management)
- Managed $45K installation budget for community events, coordinating event marketing and social media
- Recruited and managed 100+ volunteers for various programs and events
- Responsible for daily operation of on base fitness facilities with annual budget of $2 million
Section Commander
United States Air Force
Eielson Air Force Base, AK
06.2019 - 11.2020
- Demonstrated effectiveness in problem evaluation/solving coupled with ability to generate and implement effective solutions internally and with external customers
- Experienced in development and administration of multimillion-dollar annual budgets, cost containment, purchasing, and inventory control
- Provided ongoing administrative support to senior executives, driving organizational success through management of daily operations and special projects
- Strategically managed complex executive calendars, organizing meetings, appointments, events and travel arrangements, and proactively identifying and adjusting conflicting events
- Composed and proofread memos, letters, reports, and presentations, providing accurate, concise, and error free communication
- Served as primary point of contact for average of 30 incoming phone calls per day, as well as organizational email account, to address inquiries and resolve concerns
Customer Service Section Chief
United States Air Force
Eielson Air Force Base, AK
09.2018 - 06.2019
- Managed customer feedback and support requests through multiple vectors including email, user forums, and ticketing system, providing real-time updates to customers
- Implemented several initiatives to increase overall customer satisfaction, as well as reduce customer issue resolution time from 7 business days to less than 2 business days
- Responsible for development, coordination, administration and delivery of all new-hire, product and soft skill learning
Education
Bachelor of Arts - Psychology
University of New Hampshire
Durham, NH05-2018
Skills
- Organizational Leadership
- Conflict Management
- Administrative Support
- Microsoft Office Suite
- Quickbooks
- Process Improvement
Certification
- Completed Initial Force Support Officer Course (IFSOC), 2019
- Completed Force Support Leadership Course, 2021
Volunteer Work
- Assisted in the daily operations of a sustainable homestead, supporting initiatives in organic farming, livestock care, and environmental conservation.
- Provided educational tours and workshops for visitors, helping to raise awareness about sustainable living, permaculture, and the importance of local food systems.
- Helped organize and host community events, promoting homesteading and self-sufficiency while fostering a strong sense of community engagement and outreach.
Timeline
Chief Operating Officer/Chief Financial Officer
Highlander Transport LLC
05.2024 - Current
Executive Officer
United States Air Force
10.2021 - 12.2023
Services and Sustainment Flight Commander
United States Air Force Reserve
11.2020 - 10.2021
Section Commander
United States Air Force
06.2019 - 11.2020
Customer Service Section Chief
United States Air Force
09.2018 - 06.2019
Bachelor of Arts - Psychology
University of New Hampshire
- Completed Initial Force Support Officer Course (IFSOC), 2019
- Completed Force Support Leadership Course, 2021
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