Bailey Tibbs
Severance,CO
Summary
Exceptionally skilled Operations Support Specialist with consistent focus on productivity, accuracy and dedication to patient support. Strengths include conflict resolution, inter-departmental communication and mastery of operational procedures. Acknowledged for speedy adaptation and readiness to adopt new policies.
Overview
5
5
years of professional experience
Work History
Operations Support Specialist
Summitstone Health Partners
Fort Collins, Colorado
12.2025 - Current
- Supporting daily operations by coordinating client appointments and services
- Receiving patients and assisting with questions and concerns
- Assisting with UA testing
Training Specialist
Rapid Response Monitoring
Corona, California
06.2023 - 02.2024
- Included one-on-one training in specific Monitoring Center skill sets, assistance with the Training Class and Pod Week for New Hires; as well as shadowing and evaluation of new Training Specialists.
Shift Supervisor
Rapid Response Monitoring
Corona , CA
10.2021 - 06.2023
- Supervision of monitoring activity and Control Center Specialists.
Education
Bachelor of Science - Business Administration
Humboldt State University
Arcata, CA05-2020
Skills
- Client coordination
- Appointment scheduling
- Patient assistance
- UA testing support
- Training and evaluation
- Monitoring procedures
- Customer relationship management
- Process improvement
- Team leadership
- Problem solving
- Effective communication
- Attention to detail
- Conflict resolution
- Time management
- Customer engagement
- SharePoint
- Quality assurance
Timeline
Operations Support Specialist
Summitstone Health Partners
12.2025 - Current
Training Specialist
Rapid Response Monitoring
06.2023 - 02.2024
Shift Supervisor
Rapid Response Monitoring
10.2021 - 06.2023
Bachelor of Science - Business Administration
Humboldt State University