Bailey Ullrich
Jacksonville,FL
Summary
Experienced administrative professional with a strong track record in efficiently managing high-volume data entry, ensuring accuracy in documentation, and delivering exceptional customer service in fast-paced environments. Skilled in handling sensitive information, adeptly coordinating complex scheduling, and effectively communicating across teams and with clients. Demonstrated expertise in verifying records, processing financial transactions, and maintaining compliance, making me well-suited for roles in mortgage and draw administration. Quick to grasp industry-specific software and processes, leveraging a solid foundation in administrative precision and providing top-notch client-facing support.
Overview
7
7
years of professional experience
Work History
Intake Specialist
Bailey’s Medical Supplies and Pharmacy
03.2024 - Current
- Addressed both telephonic queries and in-person patient visits.
- Processed order details using specialized digital platforms.
- Ensured completion and proper filling of paperwork for every order.
- Reviewed insurance information to confirm eligibility and payment obligations.
- Organized and planned delivery schedules.
- Confirmed discharge timelines across medical institutions such as hospitals and rehabilitation centers.
- Handled transactions efficiently.
- Handle supplementary duties as needed.
Patient Care Coordinator
Ascension St. Vincents, Jacksonville, Fl.
Jacksonville, Fl
10.2023 - 03.2024
- Facilitated patient and visitor interactions, ensuring courteous greetings and assistance.
- Recorded patient data efficiently into electronic records and charts.
- Confirms financial obligations with patients via thorough insurance authorization check.
- Managed completion of required paperwork for patient interactions with external entities.
- Managed scheduling system to secure appointments efficiently.
- Reviewed and entered daily patient service fees before submission.
- Reviewed daily reports to confirm deposits match recorded entries.
- Offers comprehensive clerical assistance, ensuring effective management of phones and both front and backend operations.
- Expertise with healthcare management systems.
Patient Finance Representative
Palatka Vision Center, Palatka, Fl.
Palatka, Fl
11.2022 - 07.2023
- Daily billing to insurance companies using standard insurance billing codes and processing payment for co-payments and merchandise orders.
- Validate patient insurance prior to appointment with insurance companies. Update file as needed.
- Answer inbound calls and assist patients with appointment setting, merchandise questions and address any concerns to my ability regarding fees, charges, and future appointments.
Appraisal Coordinator / Verification Specialist
Finance of America, Roseville, Ca (Remote)
Roseville, Ca
05.2021 - 11.2022
- Appraisal Coordinator: Order appraisals by identifying and assigning a qualified local appraiser within established time frames and pay upon completion of each order on a timely basis.
- Create/maintain reports to track appraisal assignments from order date through final completion with communication to third party on status of each order in progress. Assist with requests from appraiser from our internal clients such as Loan Officer and Borrower.
- Verification Specialist: Create ad-hoc reports to determine which Borrower will be requiring employment verification prior to closing.
- Research employer information to validate data provided on loan application is accurate to provide to investor with each verification of employment completed.
Sales Consultant
Ashley Homestore, Jacksonville, Fl
Jacksonville, Fl
03.2018 - 03.2021
- Greet customers upon entrance of the store with an upbeat personality and welcoming smile while building rapport with guests and establishing trust.
- Upsell of products and services provided for each piece of furniture.
- Follow up with guests after delivery and ensure a quality experience.
Education
Technology Education
Middleburg High School
Middleburg, FL05.2015
Skills
- Data entry
- Intake assessment
- Compassionate communication
- Critical thinking skills
- Progress reporting
- Follow-up skills
- Records maintenance
- Case management
Languages
English
Native or Bilingual
Timeline
Intake Specialist
Bailey’s Medical Supplies and Pharmacy
03.2024 - Current
Patient Care Coordinator
Ascension St. Vincents, Jacksonville, Fl.
10.2023 - 03.2024
Patient Finance Representative
Palatka Vision Center, Palatka, Fl.
11.2022 - 07.2023
Appraisal Coordinator / Verification Specialist
Finance of America, Roseville, Ca (Remote)
05.2021 - 11.2022
Sales Consultant
Ashley Homestore, Jacksonville, Fl
03.2018 - 03.2021
Technology Education
Middleburg High School