Summary
Overview
Work History
Education
Skills
Timeline
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Bailey Van Evera

Paragould,AR

Summary

With a dynamic background composed of manual labor, customer service, safety, and fast-paced environments, I am a flexible individual that takes pride in tackling tasks efficiently and effectively. I have a strong work ethic with willingness to learn, and I enjoy making my workplace the best it can be along with bettering myself along the way. I am searching for a job where I can continue these values!

Overview

6
6
years of professional experience

Work History

Pipefitter

OnCall Construction
01.2025 - 02.2025
  • Installed and maintained industrial piping fittings, valves, flanges and clamps to complete systems setup.
  • Performed physical labor such as climbing and lifting, as well as operating heavy machinery.
  • Produced proper pipe measurements in preparation of pipe installation.
  • Supported team efficiency through clear communication regarding progress updates and potential issues during the course of projects.
  • Followed safe work practices, which included fall protection and personal protective equipment.

Customer Service Specialist

Sherwin-Williams
03.2024 - 09.2024
  • Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
  • Managed high call volume while maintaining a courteous and professional demeanor.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Established trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions tailored to their needs.
  • Developed rapport with customers, fostering long-term relationships and repeat business.

Shelf Stocker

Walmart
01.2024 - 03.2024
  • Maintained a clean and organized store environment for optimal shopping experience.
  • Answered customer questions and provided detailed product information.
  • Checked and pulled defective or expired products from shelves.
  • Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
  • Unloaded arriving product stock and moved to store display areas.
  • Collaborated with team members to complete daily tasks and achieve store goals.

Trail Riding Guide

OK Trading Post
03.2023 - 06.2023
  • Maintained safety standards during excursions, resulting in zero accidents or incidents.
  • Built personal relationships with guests to promote positive experiences.
  • Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
  • Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
  • Developed an extensive knowledge of local history and culture, enabling the provision of accurate information and insightful commentary during tours.

Snow Cone Maker

The Yellow Snowhouse
06.2019 - 08.2019
  • Provided excellent customer service by addressing inquiries about ingredients or allergy concerns promptly and knowledgeably.
  • Effectively managed multiple customers simultaneously during peak hours while maintaining superior levels of efficiency.
  • Increased daily sales by consistently delivering high-quality snow cones and maintaining an inviting environment.
  • Ensured proper food handling procedures were followed at all times in accordance with state guidelines for food safety standards.

Education

Bachelor of Science - Veterinary Science

Arkansas State University
Jonesboro, AR
05-2028

Skills

  • Customer service
  • Money handling
  • Problem resolution
  • Relationship building
  • Attention to detail
  • Efficient organization
  • Heavy lifting
  • Workplace safety
  • Pallet jack operation
  • Forklift operation

Timeline

Pipefitter

OnCall Construction
01.2025 - 02.2025

Customer Service Specialist

Sherwin-Williams
03.2024 - 09.2024

Shelf Stocker

Walmart
01.2024 - 03.2024

Trail Riding Guide

OK Trading Post
03.2023 - 06.2023

Snow Cone Maker

The Yellow Snowhouse
06.2019 - 08.2019

Bachelor of Science - Veterinary Science

Arkansas State University
Bailey Van Evera