Bailey Wall
Edmonds,WA
Summary
Resourceful Supervisor trained to resolve any critical issues within a time-sensitive frame. Organizing and maintaining a successful track record of building talented teams in a positive environment. Highly organized, energetic and a versatile leader committed to continuous improvements while succeeding in customer satisfaction. Proven history of motivating staff to work together to achieve targets. Dependable, goal oriented with a strong skill to multitask in a fast-paced environment.
Overview
5
5
years of professional experience
Work History
Supervisor
AMC Theatres
Seattle, WA
11.2020 - Current
- Resolved customer complaints in a timely manner while ensuring customer satisfaction while also identifying the needs of customers promptly and efficiently.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Complied with company policies, objectives and communication goals.
- Worked closely with human resources to support employee management and organizational planning.
- Monitored operations and reviewed records and metrics to understand company performance as well as any malfunctions within the theater.
- Making and maintaining the weekly the schedule for over 23+ employees as well as keeping track of payroll ensuring all time clocks are adjusted and maintained.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Planned and managed resources to consistently meet production, quality and cost goals as well as taking in all inventory.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Team Member
Safeway
Mountlake Terrace, WA
09.2020 - 12.2020
- Rotated through series of different stations based on team needs.
- Monitored expiration dates on food items for freshness assurance.
- Received, processed, and stocked merchandise in accordance with store policies.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Operated wrapping machines to package meats for sale in the store or for customers' orders.
- Performed basic maintenance tasks on meat cutting equipment such as cleaning blades.
Seafood Processor
Trident Seafoods
Ketchikan, AK
06.2019 - 09.2019
- Processed and packaged fresh and frozen seafood products according to the manufacturer of trident seafood's specifications.
- Packed products into boxes, baskets, crates, cans, and totes.
- Performed daily cleaning tasks to maintain a safe working environment.
- Placed raw materials on conveyor belt for processing.
- Reported any issues related to product quality or quantity discrepancies.
Education
High School Diploma -
Ballard High School
Seattle, WA06-2018
Some College (No Degree) - Digital Filmmaking
Shoreline Community College
Seattle, WASkills
- Schedule/Staff Development
- Training and Mentoring
- Inventory Control
- Operations/Staff Management
- Goal-Oriented
- Strategic Planning
References
References available upon request.
Timeline
Supervisor
AMC Theatres
11.2020 - Current
Team Member
Safeway
09.2020 - 12.2020
Seafood Processor
Trident Seafoods
06.2019 - 09.2019
High School Diploma -
Ballard High School
Some College (No Degree) - Digital Filmmaking
Shoreline Community College
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