Summary
Overview
Work History
Education
Skills
Timeline
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Bailey Ward

Versailles,KY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Operations Supervisor

Kate Spade
10.2022 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Motivated and trained employees to maximize team productivity.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Improved inventory accuracy by conducting regular audits and implementing efficient stock management systems.
  • Ensured policies and procedures were being followed by everyone at the store.
  • Handled cash, made daily deposits for the store at EOD.

Stock Manager

Carters Oshkosh
09.2018 - 02.2020


  • Managed a team , ensuring productivity goals were consistently met while maintaining a safe work environment.
  • Implemented effective stock rotation strategies to ensure current product was well represented on to the floor and made sure that newness was maintained in the back of house.
  • Managed biweekly payroll for the store and ensured time cards were current and accurate.
  • Trained every new hire on expectations of back of house operations and even the floor standards.

ClickList Associate

Kroger
08.2020 - 11.2022
  • Pulled items from shelves based on number, size, color, quantity and quality requirements.
  • Assisted customers with inquiries and resolved issues promptly, providing exceptional customer service.
  • Processed specific orders based what the customer wanted.
  • Streamlined order picking and packing processes for quicker turnaround times.

Education

Business Management - Human Resources Management

Eastern Gateway Community College
Steubenville, OH
05.2024

Skills

  • Operations Management
  • Performance monitoring
  • Task Delegation
  • Staff Supervision
  • Team Training
  • Employee Development
  • Safety oversight
  • Customer Relations
  • Management
  • Human Resources
  • Multitasking and Organization
  • Team Leadership
  • Employee Supervision
  • Decision-Making
  • Customer Service
  • Goal Setting
  • Microsoft Office
  • Coaching and Mentoring
  • Customer Service Management
  • Staff Training
  • Inventory Management
  • Staff Development and Training
  • Scheduling
  • Handling Complaints
  • Documentation and Recordkeeping
  • Leadership and Change Management
  • Motivational Leadership
  • Phone and Email Etiquette
  • Payroll and budgeting
  • Policy and procedure modification
  • New Hire Orientation
  • Scheduling and calendar management
  • Payroll Administration

Timeline

Operations Supervisor

Kate Spade
10.2022 - Current

ClickList Associate

Kroger
08.2020 - 11.2022

Stock Manager

Carters Oshkosh
09.2018 - 02.2020

Business Management - Human Resources Management

Eastern Gateway Community College

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Bailey Ward