Bailey Wilson
Shawnee
Summary
Dedication and detail-oriented professional with experience in healthcare, financial services, banking, customer service, and administrative operations. Skilled in multitasking, managing sensitive information, maintaining accuracy in high-volume environments, and delivering exceptional customer service. Strong background in specimen processing, loan processing, data management, cash handling, and front-office operations.
Overview
15
15
years of professional experience
Work History
Hospital Laboratory Assistant
SSM Health St. Anthony Hospital - Shawnee
Shawnee, OK
09.2025 - Current
- Checked in, labeled, and processed outpatient laboratory specimens while ensuring accuracy and compliance with laboratory procedures.
- Coordinated specimen intake, drop-offs, and transport to appropriate laboratory departments for timely processing.
- Worked directly with phlebotomists to support efficient patient flow and laboratory workflow.
- Answered incoming phone calls and assisted patients, providers, and staff with professionalism and accuracy.
- Verified specimen information and documentation to reduce errors and maintain quality standards.
- Managed filing, documentation, and front desk operations in a fast-paced healthcare environment.
- Maintained HIPAA compliance and patient confidentiality at all times.
Financial Services Representative/Loan Officer
The Focus Federal Credit Union
Oklahoma City, OK
10.2024 - 07.2025
- Built strong member relationships through in-person, phone, and email communication.
- Assessed financial needs and assisted members in selecting appropriate products and services.
- Processed loan applications while ensuring compliance with credit union policies and regulations.
- Reviewed credit reports and supporting documentation for loan approvals.
- Prepared and assembled complete loan files with accuracy and attention to detail.
- Reviewed loan closing documents prior to fund disbursement.
Data Entry Clerk
Modern Oil Company
Shawnee, OK
12.2021 - 06.2024
- Managed high-volume data entry with strong attention to accuracy and efficiency.
- Verified, reviewed, and corrected discrepancies in records and documentation.
- Investigated file information and resolved inconsistencies to maintain database accuracy.
- Produced reports using database information and maintained organized digital records.
- Demonstrated strong time management and organizational skills in a deadline-driven environment.
Vault Teller
Firelake Entertainment Center - Citizen Potawatomi Nation
Shawnee, OK
09.2011 - 12.2021
- Managed vault cash operations, deposits, withdrawals, and balancing procedures.
- Investigated discrepancies and resolved variances to maintain financial accuracy.
- Verified deposit bags, receipts, and identifying information for accuracy and compliance.
- Ordered daily cash supply to meet operational demands.
- Maintained compliance with company policies, security standards, and financial regulations.
- Collaborated with team members to ensure safe and efficient money handling procedures.
Education
Certified Medical Assistant/Phlebotomist - Medical Assisting/Phlebotomy
Oklahoma Health Academy
Moore, OK05-2008
High School Diploma -
Norman High School
Norman, OK05-2006
Certificate of Completion - Entrepreneurship/Marketing
Moore Norman Technology Center
Norman, OK05-2005
Skills
- Healthcare Front Desk Operations
- Specimen Processing & Labeling
- Patient & Customer Service
- Loan Processing & Documentation
- Cash Handling & Vault Operations
- Microsoft Office (Excel, Word, Outlook)
- Filing & Records Management
- HIPAA Compliance & Confidentiality
- Multitasking in Fast-Paced Environments
- Attention to Detail & Accuracy
- Problem Solving & Organization
- Professional Communication
Languages
English
Timeline
Hospital Laboratory Assistant
SSM Health St. Anthony Hospital - Shawnee
09.2025 - Current
Financial Services Representative/Loan Officer
The Focus Federal Credit Union
10.2024 - 07.2025
Data Entry Clerk
Modern Oil Company
12.2021 - 06.2024
Vault Teller
Firelake Entertainment Center - Citizen Potawatomi Nation
09.2011 - 12.2021
Certified Medical Assistant/Phlebotomist - Medical Assisting/Phlebotomy
Oklahoma Health Academy
High School Diploma -
Norman High School
Certificate of Completion - Entrepreneurship/Marketing
Moore Norman Technology Center