Bailey Spalding
Optician
McArthur,CA
Summary
Motivated individual with demonstrated ability of working well in busy environments for 3+ years. Seeking a role that is a positive alternative of community involvement and outreach. Tech-savvy with a multitude of hands-on experience in emerging technologies as well as a passion for continuous improvement. Great at leveraging new tools and methods to solve problems, innovate solutions and enhance productivity. Admires working with the public, communicates well, and strives to exceed expectations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Managing Optician
Legacy Optometry
10.2021 - Current
- Enhance customer satisfaction by providing personalized frame and lens recommendations based on individual needs.
- Implement quality control measures to guarantee precision in prescription fulfillment and to ensure patient satisfaction.
- Streamline inventory management to reduce excess stock and optimize product availability for clients.
- Maintain and organize lab workflow system, reducing order processing times and improving efficiency.
- Manage vendor relations to source high-quality products at competitive prices while maintaining strong partnerships with suppliers.
- Encourage a positive work environment, provide great communication and promote teamwork among staff members.
- Develop marketing strategies that increase revenue.
- Maintain accurate patient records and safeguard sensitive information per HIPAA guidelines.
- Provide exceptional customer service, resolve issues efficiently and maintain long-term patient relationships.
- Navigate and adapt to software to efficiently manage appointments, patient information, and sales transactions, to ensure steady office flow.
Education
Associate of Science - Social Sciences Education
Lassen Community College
Susanville, CA05-2024
Skills
- Optical measurements
- Attention to detail
- Computer skills
- Optical dispensing
- Insurance verification
- Retail sales
- Working with Representatives
- Problem-solving
- Multitasking
- Critical thinking
- Communication
- Public speaking
- Organizational skills
- Adaptability
- Professional demeanor
- Data entry
- Scheduling
- Team building
Certification
- Certified in Optical Managememt
Timeline
Managing Optician
Legacy Optometry
10.2021 - Current
Associate of Science - Social Sciences Education
Lassen Community College
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