Baili Wicks

Pharmacy Technician and Cashier

Medic Pharmacy & Surgical

Shreveport, LA

11.2022 - 12.2023

Collaborated with other healthcare professionals to ensure optimal patient care.
Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Received payment from customers and processed credit card transactions when necessary.
Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Organized work areas so that everything was easily accessible when needed.
Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Assisted pharmacists in compounding sterile products according to state regulations.
Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
Restocked shelves with new supplies of medications as needed.
Provided customer service to patients by answering questions about medications and health-related topics.
Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Assisted in training new employees on pharmacy procedures.
Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
Verified accuracy of medication labels before they were dispensed to customers.
Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
Flagged potential side effects and allergies to prescribed medications for patients.
Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
Entered patient and prescription information into pharmacy software systems with high attention to detail.
Prepared compound medications under the supervision of a licensed pharmacist.
Assisted pharmacists in filling prescription orders accurately and efficiently.