Baillie Teevan
Danielson,CT
Summary
Dynamic and engaging Server at Giant Pizza , adept in multitasking and upselling, leading to increased repeat business. Excelled in guest relations and POS operations, ensuring swift service and accurate transactions. Demonstrated exceptional customer service and cash handling, fostering strong relationships and contributing to a positive dining experience.
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in serving role.
Overview
1
1
Certification
Work History
Server/ Front Coutner
Gaint Pizza
10.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
Associate of Science - Nursing And Health Sciences
Quinebage Valley Community College
742 Upper Maple St, Danielson, CT 0623905-2027
High School Diploma -
H.H Ellis Technical High School
613 Upper Maple St, Danielson, CT 0623906-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Safe food handling
- Food running
- Order accuracy
- Suggestive selling
- Guest relations management
- Point of sale operation
Certification
- ServSafe Food Handler's Certification
Timeline
Server/ Front Coutner
Gaint Pizza
10.2024 - Current
Associate of Science - Nursing And Health Sciences
Quinebage Valley Community College
High School Diploma -
H.H Ellis Technical High School
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