Bain Westbrook
Apache Junction,AZ
Summary
Skilled General Service Technician with a proven track record at Big O Tires, adept in power tools operation and enhancing team productivity. Demonstrated excellence in safety procedures, significantly reducing workplace incidents as a Commercial Electrician Apprentice. Exceptional communicator, ensuring high customer satisfaction and loyalty as a Service Coordinator. Achieved consistent high-quality workmanship, exceeding industry standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
General Service Technician
Big O Tires
12.2024 - Current
- Performed scheduled maintenance tasks on various vehicle types, extending their life spans and improving overall performance.
- Enhanced team productivity by collaborating closely with colleagues to complete repairs quickly and accurately.
- Maintained a thorough understanding of various makes and models, allowing for accurate diagnoses and efficient repairs.
- Consistently met deadlines for completing repairs or maintenance tasks without sacrificing quality of workmanship or customer satisfaction levels.
Commercial Electrician Apprentice
Wilson Electrical Services
06.2024 - 12.2024
- Adhered to strict safety protocols during all phases of work, reducing workplace incidents significantly.
- Improved workplace safety by conducting regular inspections and identifying potential hazards.
- Troubleshot and resolved electrical issues, minimizing downtime for clients'' businesses.
- Ensured consistent high-quality workmanship by rigorously adhering to established industry standards throughout all phases of installation.
Service Coordinator
Discount Tire
07.2023 - 06.2024
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
Education
High School Diploma - Highschool
Apache Trail High School
Apache Junction, AZ05.2024
Skills
- Power tools operation
- Electronic testing
- Multimeter usage
- Safety procedures
Certification
NCCER, Osha 30, NFPA 70
Timeline
General Service Technician
Big O Tires
12.2024 - Current
Commercial Electrician Apprentice
Wilson Electrical Services
06.2024 - 12.2024
Service Coordinator
Discount Tire
07.2023 - 06.2024
NCCER, Osha 30, NFPA 70
High School Diploma - Highschool
Apache Trail High School
Similar Profiles
Herbert WagnerHerbert Wagner
Lead Technician/shop Manger at Big O TiresLead Technician/shop Manger at Big O Tires
Amabo AsoboAmabo Asobo
Tire Technician at Big O TiresTire Technician at Big O Tires
Axel verHaarAxel verHaar
Commercial Tire Technician at Big O TiresCommercial Tire Technician at Big O Tires