Bairon Fajardo
New Haven,CT
Summary
Results-driven professional with experience in customer service, hospitality, and community engagement. Transitioning into marketing, leveraging expertise in consumer engagement and brand representation to develop impactful campaigns and enhance customer relationships.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
BAR
New Haven, USA
12.2023 - Current
- Skilled bartender with experience in fast-paced bar and event settings, promoted from Barback due to strong work ethic, quick learning, and ability to thrive under pressure
- Proficient in mixing and serving a wide variety of alcoholic and non-alcoholic beverages while ensuring full compliance with local and state liquor laws
- Created custom and signature cocktails, upsold premium options, and consistently drove higher guest tabs through personable, attentive service
- Maintained an organized and sanitary bar by proactively restocking supplies, managing inventory, and upholding cleanliness standards
- Accurately handled high-volume cash and credit transactions using POS systems with zero discrepancies
- Assisted in the planning and execution of private parties and events, contributing to smooth service flow and guest satisfaction
- Known for creating a welcoming atmosphere, building rapport with guests, and contributing to a positive team dynamic
Manager
Cristy's Madison
Madison, USA
06.2022 - Current
- Supervised daily operations, enforced food safety regulations, and managed financial transactions to ensure compliance and accuracy.
- Streamlined communication between kitchen and serving staff to enhance efficiency.
- Trained new staff on food presentation and communication protocols to enhance service quality and consistency.
- Secured promotion from Expo & Busser to leadership position through demonstrated management skills and effective teamwork.
Expo & Busser
Cristy's Madison
Madison, USA
06.2020 - 06.2022
- Ensured accurate order preparation and timely delivery to enhance customer satisfaction.
- Maintained clean, organized dining area to support efficient service and improve guest experience.
- Cleaned and organized dining areas to ensure a pleasant guest experience.
- Assisted servers by promptly delivering food and beverages to tables.
- Maintained cleanliness of utensils, glassware, and dishes during service.
Education
Bachelor of Arts - Communications & marketing
University of Connecticut
Storrs, CT05-2026
Skills
- Beverage knowledge
- Bar setup
- Cash handling and POS systems
- Sales strategies
- Client relations
- Customer engagement
- Social media content
- Team collaboration and leadership
- Problem-solving and adaptability
- Time management and attention to detail
Websites
Certification
- TIPS On-Premise Alcohol Server Training
- BARSMARTS Basics & Professional
- CHRO Sexual Harassment Prevention Training (Connecticut Commission on Human Rights & Opportunities)
Community Service
- Downtown Evening Soup Kitchen, New Haven, CT, Assisting with meal preparation and distribution.
- Habitat for Humanity, New Haven, CT, Supporting home construction projects and fundraising initiatives.
Languages
- English, Native Proficiency
- Spanish, Native Proficiency
- Italian, Limited Working Proficiency
Timeline
Bartender
BAR
12.2023 - Current
Manager
Cristy's Madison
06.2022 - Current
Expo & Busser
Cristy's Madison
06.2020 - 06.2022
Bachelor of Arts - Communications & marketing
University of Connecticut