Zoey Wright
Roseville,United States
Summary
Bartender with over 5 years of experience at Dragon's Landing, known for enhancing customer satisfaction and loyalty through expert mixology and superior service. Demonstrates strong teamwork and problem-solving skills, streamlining bar operations for improved efficiency and guest experience. Committed to leveraging mixology expertise and customer service acumen for continued excellence and growth in the hospitality industry.
Overview
10
10
years of professional experience
Work History
Bartender
Baffin Brewing Company
04.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Barista Shift Lead
SweetWaters Coffee & Tea
11.2023 - 04.2024
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Memorized ingredients and recipes for wide variety specialty drinks.
Server
Bds Mongolian Grill
06.2014 - 04.2021
- Delivered exceptional customer service to patrons
- Mastered menu knowledge to provide recommendations
- Handled cash transactions with accuracy
- Resolved customer complaints efficiently
- Multitasking under pressure.
Education
Roseville high school
Roseville01.2013
Skills
- Mixology
- Customer service
- Teamwork
- Problem solving
- Attention to detail
- Adaptability
- Guest experience
- Beverage knowledge
- Service excellence
- Food safety
- Barista skills
- Quality assurance
- Staff training
- Guest satisfaction
- Food sanitation
- Customer engagement
- Drink garnishing
- Alcohol knowledge
- Customer experience
- Food service
- Menu knowledge
- Product knowledge
- Customer interaction
- Cash handling
- Sanitation practices
- Customer service training
- Food and beverage pairing
Age
28
Personal Information
Title: Bartender, Server and Barista
References
- Martin Miljan, Bds Mongolian grill, 5863824425
Hobbies and Interests
I love to draw and make art. Doing CrossFit workouts and participating in physical activities (5k, tough mudder, hiking, etc..). I also enjoy traveling and camping
Timeline
Bartender
Baffin Brewing Company
04.2024 - Current
Barista Shift Lead
SweetWaters Coffee & Tea
11.2023 - 04.2024
Server
Bds Mongolian Grill
06.2014 - 04.2021
Roseville high school
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