Baiyinnah Shaw
Greenbrier,AR
Summary
Proven track record in enhancing customer satisfaction and exceeding sales targets at Superior Dodge, showcasing strong work ethic and exceptional communication skills. Leveraged multitasking abilities and computer proficiency across diverse roles, including impactful contributions to public health and patient care. Achieved consistent results by prioritizing client rapport and effective documentation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Advisor
Superior Dodge
05.2023 - Current
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Preschool Teacher
Legacy Learning LLC
09.2021 - 04.2023
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
COVID-19 Response Frontline Case Investigator
General Dynamics
07.2020 - 07.2021
- Contributed to public health policy development by providing insights from frontline experiences and case findings.
- Leveraged cultural competency skills to effectively communicate with diverse populations impacted by the pandemic.
- Collaborated with healthcare providers to collect accurate information on symptomatic individuals for timely intervention.
- Supported local health authorities in establishing quarantine measures for high-risk contacts based on investigation outcomes.
CNA
Eugene Towbin VA Hospital
01.2019 - 06.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
No Degree - Business Administration
Arkansas Tech University
RussellvilleHigh School Diploma -
Springdale High School
Springdale, AR05.2014
Skills
- Customer Service
- Computer Skills
- Multitasking and Organization
- Strong Work Ethic
- Excellent Communication
- Client rapport
- Documentation And Reporting
Certification
- CNA - Certified Nurse Assistant
- CPR Certified
Timeline
Service Advisor
Superior Dodge
05.2023 - Current
Preschool Teacher
Legacy Learning LLC
09.2021 - 04.2023
COVID-19 Response Frontline Case Investigator
General Dynamics
07.2020 - 07.2021
CNA
Eugene Towbin VA Hospital
01.2019 - 06.2020
No Degree - Business Administration
Arkansas Tech University
High School Diploma -
Springdale High School
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