Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tekeshia Baker

Augusta,GA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

31
31
years of professional experience

Work History

Process Guide

Amazon
09.2021 - Current
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Process package that need to be replaced and labeled.

Customer Service Associate

Kroger
07.2006 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.

Department Sales Floor Supervisor

Kohls Department Store
09.2008 - 08.2021
  • Trained team members in successful strategies to meet operational and sales targets.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.

Education

Diploma -

Westside High School
Augusta, GA
05.2001

Skills

  • Process Evaluations
  • Training Team Members
  • Key Performance Indicators (KPIs)
  • Employee Performance Reviews
  • Microsoft Word
  • Microsoft Excel
  • Shipping and Receiving
  • Materials Handling and Transport
  • Cleaning and Organizing
  • Packing Procedures
  • Sorting and Labeling

Accomplishments

  • Supervised team of Number staff members.
  • Achieved Result through effectively helping with Task.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Process Guide

Amazon
09.2021 - Current

Department Sales Floor Supervisor

Kohls Department Store
09.2008 - 08.2021

Customer Service Associate

Kroger
07.2006 - Current

Diploma -

Westside High School

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Tekeshia Baker