BAKHTYAR AKHUNDZADAH
Simi Valley,CA
Summary
Seasoned Manager with a track record of workforce management and decision-making excellence at Tawakal Tandoori. Recently trained in security operations, with expertise in de-escalation, observation, and safety assurance. Skilled in front desk operations, receptionist duties, and conflict resolution, I elevated customer service standards across teams. Known for problem-solving and leadership, I consistently exceeded operational goals while delivering exceptional customer experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager/Team Member
Tawakal Tandoori
06.2019 - Current
- Managed Kitchen Operations and was the General Manager that aided multiple tasks ranging from food preparations to customer service
- Mentored and trained new employees on company policies and procedures
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities
- Enforced work practices and procedures to reduce workplace safety and health hazards
- Resolved conflicts between team members promptly using sound judgment based on company policies
Security Officer/Receptionist
Allied Universal Security Services
03.2024 - 07.2024
- Wrote detailed reports of all security breaches and investigations.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Handled complaints and questions, and re-directed calls to other team members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Acted as first point of contact and set appointments for prospective clients.
- Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
General Team Member
Target
09.2021 - 04.2022
- Specialized in the Technology department, assisted customers with product inquiries, orders, returns, refunds, and other service requests
- Communicated effectively with customers, supervisors, and team members
- Performed opening and closing duties, including store cleaning and restocking
- Organized Inventory, moved pallets of shipments, and offered support to various warehouse teams
- Developed excellent customer service skills through working in a fast-paced environment
- Demonstrated ability to work independently or as part of a team
Crew Member
Baskin Robbins
05.2019 - 03.2020
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
- Coordinated with other crew members to complete assigned tasks quickly and effectively
- Maintained an organized work area to ensure efficient operations
- Memorized food and drink recipes to prepare orders with speed and accuracy
- Followed health department regulations for handling food products properly
Education
Associate of Science - Computer Science/Information Systems
06-2025
- Completed Lower Division Prerequisites for Bachelors in Computer Science
- Dean's List [Fall 2023]
- Dean's List [Spring 2024]
- M.S.A Member
- 3.5 GPA
High School Diploma -
06-2022
- Awarded Completing Automotive Pathway
Skills
- Workforce Management
- Conflict Resolution
- Customer Service
- Decision Making
- Observant
- Data entry
- Organization skills
- Office administration
- Scheduling
Certification
- G-Security Guard License 6737100
- Ford Automotive Service Certifications
- Food Handlers License
- California Driver's License
Timeline
Security Officer/Receptionist - Allied Universal Security Services
03.2024 - 07.2024
General Team Member - Target
09.2021 - 04.2022
Manager/Team Member - Tawakal Tandoori
06.2019 - Current
Crew Member - Baskin Robbins
05.2019 - 03.2020
Moorpark College - Associate of Science, Computer Science/Information Systems
Simi Valley Highschool - High School Diploma,
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