Bakshita Malla
Keller,TX
Summary
Hi, I'm Bakshita Malla, a Trilingual Biomedical Engineering major at the University of Texas at Dallas, with a focus on specializing in prosthetics. My passion for making a meaningful impact on people's lives, drives me to one day design prosthetics that will empower individuals and improve their quality of life.
Overview
3
3
years of professional experience
Work History
Lead Server
Keller Active Senior Living
06.2022 - Current
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.
- Collaborated with managers on employee scheduling needs, helping maintain optimal coverage during peak hours without sacrificing quality of service.
IT Help Desk Intern
Hyphen Solutions
06.2023 - 05.2024
- Assisted in maintaining IT inventory, contributing to an organized and efficient workspace.
- Implemented solutions to recurring problems, reducing help desk ticket volume over time.
- Collaborated with IT team members to address complex technical issues, resulting in effective problem-solving.
Education
Bachelor of Science - Biomedical Engineering
The University of Texas At Dallas
Richardson, TX03-2028
High School Diploma -
Keller High School
Keller, TX05-2024
Skills
- Trilingual
Computer Aided design
Autodesk Inventor
Fusion 360
CNC Motion program
CPR Certified
Excel
Microsoft word
Accomplishments
- Senior Class president- 2023-2024
- High Performance- Hyphen solutions, Intern of the summer, 2023.
- Second degree Black belt- June 2020
- Apart of the International Black belt association.
- Apart of the Society of Women engineers.
Timeline
IT Help Desk Intern
Hyphen Solutions
06.2023 - 05.2024
Lead Server
Keller Active Senior Living
06.2022 - Current
Bachelor of Science - Biomedical Engineering
The University of Texas At Dallas
High School Diploma -
Keller High School
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