Balaal Hollings
Detroit,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
6
6
years of professional experience
Work History
Advisor
Growth Works
Plymouth, MI
01.2024 - Current
- Utilized creative approaches such as art therapy or music therapy when working with clients who have difficulty expressing themselves verbally.
- Developed crisis intervention strategies for individuals facing difficult situations or events.
- Assisted clients in developing healthy coping skills that could be used during times of stress or difficulty.
- Provided crisis intervention services for individuals in need of immediate assistance.
- Conducted mental health assessments with clients in order to determine appropriate interventions.
Senior Sales Consultant
Enterprise Mobility
Farmington Hills, MI
07.2020 - 06.2024
- Initiated contact with prospective customers via cold calling techniques or other means of outreach.
- Developed and implemented successful sales strategies to increase customer base.
- Developed strong product knowledge to better advise customers about solutions for their needs.
- Identified new business opportunities by analyzing market trends and competitors' activities.
- Provided timely feedback on customer service issues or concerns raised by clients.
- Coached junior sales consultants on best practices for generating leads, negotiating deals and closing sales.
- Developed and implemented sales strategies to increase customer satisfaction.
- Built relationships with key clients through regular meetings and follow-up calls.
- Exceed sales goals, creating key client business plans while receiving of targeted venture capital funding.
Assistant General Manager
Wing Stop
Canton, MI
07.2018 - 08.2020
- Ensured that customer service standards were met or exceeded at all times.
- Assisted in creating an effective onboarding program for new employees.
- Trained personnel on proper cleaning techniques aimed at eliminating microbial hazards from work surfaces and equipment utilized in manufacturing operations.
Education
Bachelor of Arts - Organizational Leadership, Communication
Eastern Michigan University
Ypsilanti, MI12-2019
Associate of Arts - Criminal Justice
Jackson College
Jackson, MI01-2017
Skills
- Presentations and public speaking
- Student Development
- Group facilitation
- Training and mentoring
- Compliance requirements
- Client Engagement
- Strategic Planning
- Relationship Building
- School Programs Development
- Individual Counseling
- Food assembly
- Equipment Maintenance
- Customer Service
- Heavy Lifting Capacity
- Strong Work Ethic
- Food safety knowledge
- Working with Diverse People
- Productivity and Efficiency
- Quick Learner
- Fast-Paced Environment
Accomplishments
- 21X recipient of "Top Performer" award (Enterprise Mobility)
- ESPN "Rise above student of the year."
- Midnight Golf alumnus
- leadership giver
References
References available upon request.
Timeline
Advisor
Growth Works
01.2024 - Current
Senior Sales Consultant
Enterprise Mobility
07.2020 - 06.2024
Assistant General Manager
Wing Stop
07.2018 - 08.2020
Bachelor of Arts - Organizational Leadership, Communication
Eastern Michigan University
Associate of Arts - Criminal Justice
Jackson College
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