Balaji Manickam

• Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to validate requirements.
• Communicated project plans and progress to key stakeholders, including project contributors, business, operational and technical resources.
• Accomplished client goals by providing quality technical projects.
• Managed and motivated project teams to promote collaboration and keep members on-task and productive.
• Built and utilized reporting systems to keep customers and management in loop with latest information.
• Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
• Constantly work with the business team to understand the existing process and define the automation process.
• Conduct code reviews as part of every release before deploying the code into production
• Closely collaborated with project members to identify and quickly address problems.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
• Worked effectively with multiple Scrum teams both internally and off-shore.

• Collaborated with clients to determine project specifications and scope.
• Improved business productivity for clients by 50% by re-engineering and designing infrastructures.
• Participated in all phases of system development life cycle, from requirements analysis through system implementation.
• Monitored and tested application performance to identify potential bottlenecks, develop solutions, and collaborate with developers on solution implementation.
• Defined enterprise processes and best practices and tailored enterprise processes for applications.
• Built the end-to-end process which had multiple user interfaces and approval processes using various components available in IBM BPM which includes the new case functionality.
• Handled production issues by directly communicating with users and identifying the root cause.
• Worked closely with customers and other stakeholders to determine planning, implementation and integration of system-oriented projects.

• Developed new features to an existing business process.

• Built integration services to invoke bpm from java application.

• Involved in release planning activity which happens before every release.

• Delivered new features every month using agile methodology.

• Did periodic code reviews.

• Mentored other BPM resources.

• Was also part of BPM Center of Excellence team.

• Took part in sprint planning to define the scope and estimate the stories for the sprint.

· Facilitate the team with the agile ceremonies and educate them with the agile principles and best practices.

• Communicated with business to discover the business process and gather requirements.
• Implemented business processes through IBM BPM process designer.
• Built, tested and deployed scalable, highly available and modular software products.
• Created user interfaces using Coaches and Coach views.
• Created both inbound and outbound web service integration service.
• Wrote complex SQL queries to pull data from application database.
• Implemented UCAs, Timers and message events.
• Created Tracking groups and Tracking points to capture business date across the business process.
• Creating custom report using dojo charting toolkit.
• Was involved in project planning and estimation.
• Enabled the client with IBM BPM technology.

• Mentor the team on BPM technology and provide technical assistance when required.

• Responsible for designing processes and implementation of the solution using extensive dojo features.

• Involved in project planning and estimation.

• Creating web services for the third-party systems to communicate.

• Involved in production support in fixing the defects.

• Create user stories with acceptance criteria and log defects and track the status.

• Played the role of onsite coordinator and played as a bridge between client and the off-shore team.

• Involved in all phases of SDLC.

• Coordinated with business and gathered requirements.

• Created High level and low-level design document and unit test cases.

• Did process discovery and process modelling.

• Implemented the business process using various components in Lombardi.

• Building Custom reports using Jquery.

• Wrote complex queries to retrieve data from multiple tables and also acted as a DBA for the project.

• Mentor the team with BPM and Lombardi Knowledge.

• Responsible for delivery of the complex Add Equipment module using Metastorm BPM, MS.Net, MS SQL Server technologies on IIS application server.

• Created High level and low-level design documents, unit test cases, release plan and release notes.

• Involved in scoping, planning and delivering projects using iterative software development lifecycles over multiple release cycles.

• Troubleshoot production issues and provide root cause analysis.

• Develop, Test, Deploy and Maintain different applications using VB.Net, C#.Net.

• Creating technical design documents.

• Doing peer code review.