Baldemar Garza
McAllen
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality, while delivering personable and friendly experiences.
Overview
5
5
years of professional experience
Work History
Brewista
7 Brew
04.2024 - Current
- Worked effectively in fast-paced environments.
- Provided professional services and support in a dynamic work environment.
Sales Associate
American Eagle
11.2023 - 02.2024
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
Line Supervisor
Fedex Ground
08.2022 - 03.2023
- Maintained employee schedules to cover weekday, evening and weekend shifts.
- Managed onboarding tasks to support smooth adjustment and complete training for new hires.
- Followed and improved operating procedures and best practices for line operation.
Co-Lead
Zumiez
09.2020 - 02.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency.
- Helped meet changing demands by recommending improvements to business procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
Master of Arts - Political Science/ Pre-Law
The University of Texas Rio Grande Valley
12-2025
Associate of Arts - Interdisciplinary Studies
South Texas College
03.2020
Skills
- Conflict Resolution
- Excellent Communication
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
Languages
Spanish
Limited Working
Timeline
Brewista
7 Brew
04.2024 - Current
Sales Associate
American Eagle
11.2023 - 02.2024
Line Supervisor
Fedex Ground
08.2022 - 03.2023
Co-Lead
Zumiez
09.2020 - 02.2021
Associate of Arts - Interdisciplinary Studies
South Texas College
Master of Arts - Political Science/ Pre-Law
The University of Texas Rio Grande Valley
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