Baley Lopez
Anaheim,CA
Summary
Hardworking individual with great customer service, multitasking and time management abilities. Adept at working effectively unsupervised and quickly mastering new skills and concepts. Furthermore, maintains cleanliness and organization in all work areas.
Overview
2
2
years of professional experience
Work History
Barista
Tierra Mia Coffee
Anaheim , CA
2022.11 - 2024.09
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained a clean and organized work environment, including cleaning coffee machines, sanitizing food stations, washing dishes, cleaning floors, sanitizing seating areas, and organizing and cleaning storage.
- Managed the morning rush of customers daily with efficient, levelheaded customer service.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Operated cash registers for processing customer payments and provided accurate change.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
Education
High School Diploma -
Santiago Canyon College
Orange, CA2021-05
Skills
- Food Preparation
- Menu Memorization
- Cash Handling
- Opening and closing duties
- Sales expertise
- Solid problem solver
- Exceptional customer service
- Speedy and efficient
My Passion
I am a professional musician. My specialties are drums, guitar, and piano. Currently, my focus lies in drumming as I am part of a band called "The Offtrax". My biggest aspiration is to one day sell out shows with my band mates- some of the most important people in my life. Alongside that dream, I aspire to be a music producer for films and artist in the industry. Here are some accomplishments I hold dearly:
- Preforming at the Observatory in Santa Ana
- Preforming at the House of Blues in Anaheim
- Preforming at Cal State Fullerton twice. First event was named "Concert at the Becker" and the second was Titans Radios "No Stress Fest".
- UCLA's Music Industry Student Association inviting my band and I to join a panel to discuss our creative process, and personal journey as a band for any students wanting to learn more from our experiences and insights to the music world.
- Working and recording in music studios with professional engineers who have also worked with major names such as: Blink - 182, MGK and Joyce Manor.
Timeline
Barista
Tierra Mia Coffee
2022.11 - 2024.09
High School Diploma -
Santiago Canyon College
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