Bambi Spencer
Mayflower,AR
Summary
Organized and detail-oriented with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills & sales experience
Overview
3
3
years of professional experience
Work History
Cook
Harps Foods
Mayflower, Arkansas
09.2024 - Current
- Supervised and trained kitchen staff on proper preparation techniques.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Organized storage areas for efficient usage of space.
- Monitored stock levels of food items and ordered more when necessary.
- Managed inventory levels of ingredients and supplies necessary for daily operations.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Carried pans and trays of food to and from work stations, stove, and refrigerator.
- Replenished food items from inventory and rotated ingredients.
- Grilled and deep fried various foods from meats to potatoes.
Dispatcher Office Assistant
Pro Auto Towing
Conway , Washington
03.2023 - 07.2024
- Organized travel arrangements for staff members including flights, hotels, car rentals.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Organized and maintained filing systems for documents related to the dispatch office.
- Provided customer service support to clients seeking assistance with transportation services.
- Performed administrative duties such as photocopying, faxing documents and ordering supplies.
- Assisted dispatchers in answering phone calls, emails and other inquiries.
- Monitored radio communications between drivers, supervisors and dispatchers.
- Entered data into computer systems to track dispatched items.
Title Clerk & Office Clerk
Car-mart
Conway , AR
11.2021 - 03.2023
- Entered lien information into the system when applicable.
- Processed applications for new titles, transfers and duplicate titles.
- Coordinated with other departments to resolve issues related to titling process.
- Resolved conflicts between parties involved in transaction if necessary.
- Ensured proper execution of all documents at the closing table.
- Managed a high volume of files on a daily basis.
- Balanced daily transactions on a computerized point-of-sale system.
- Participated in team meetings to discuss progress on projects or new initiatives.
- Processed incoming and outgoing mail daily.
- Scanned documents into computer system for storage purposes.
- Answered phone calls in a professional manner and transferred calls accordingly.
- Updated customer accounts information in the database system accurately.
- Greeted customers, answered inquiries, and directed them to the appropriate department.
- Received payments from customers via cash or credit card transactions.
- Organized office supplies and maintained an inventory of stock items.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
Education
High School Diploma -
Guy Perkins
Guy, AR 05-2001
Skills
- Database Management
- Data Entry
- Customer Relations
- Account updating
Notary Public - Arkansas
Bambi Spencer
Notary Public-Arkansas
Faulkner County
Commission#12719935
Timeline
Cook
Harps Foods
09.2024 - Current
Dispatcher Office Assistant
Pro Auto Towing
03.2023 - 07.2024
Title Clerk & Office Clerk
Car-mart
11.2021 - 03.2023
High School Diploma -
Guy Perkins