Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
5
5
years of professional experience
Work History
Data Abstraction
Emory Healthcare
01.2023 - 06.2023
Reviewed and abstracted relevant clinical data from electronic medical records to select appropriate code for procedures
Transferred patients charts from previous systems to Epic
Maintained HIPPA regulations for consumer privacy and complete tasks in a timely manner to ensure compliance with NCQA, federal, state and other regulatory agency standards.
Epic OpTime/Anesthesia
10.2022
Assisted Anesthesia Physician with order reconciliation during Admission and discharge
Provided support to end users at med-surg unit and neurology clinic
Assisted Physicians and Nurses in documenting hyperspace encounters
Assisted the nurses with the starting and stopping the blood administration in the doc flow sheets
Taught the providers on how to pull in their smart phrases while documenting in the progress notes, consults and procedures
Assists the client in optimizing clinical workflow and maximizing outcomes, ensuring that the design and build of the EMR supports desired future workflow processes and identified goals; conducts and engages the client in clinical adoption activities that prepare the organization and end-users for a successful implementation
Weekly team meetings to discuss measures, progress, and overall compliance of records
Exceeded chart expectations of 80+ charts per day while maintaining 97% accuracy
Volunteered over-time as requested to help meet the needs for project year
Reviewed and abstracted relevant clinical data from electronic medical records to select appropriate code for procedures
Familiar with Reveleer Platform Software
Researched medical records that were assigned for the appropriate measure
Maintained HIPPA regulations for consumer privacy and complete tasks in a timely manner to ensure compliance with federal, state and other regulatory agency standards.
Walgreens
08.2022 - 09.2022
Weekly team meetings to discuss measures, progress, and overall compliance of records
Exceeded chart expectations of 80+ charts per day while maintaining 97% accuracy
Volunteered over-time as requested to help meet the needs for project year
Reviewed and abstracted relevant clinical data from electronic medical records to select appropriate code for procedures
Familiar with Reveleer Platform Software
Researched medical records that were assigned for the appropriate measure
Maintained HIPPA regulations for consumer privacy and complete tasks in a timely manner to ensure compliance with federal, state and other regulatory agency standards.
EpicCare Ambulatory
Atrium
07.2022
Provided support to the nurse on how to document encounter
Helped the nurses customized their workspace
Utilize Epic hyperspace clinical modules including outpatient, ambulatory and cadence registration
Assisted Medical Assistant and Nurses in viewing their schedule, patient's chart review, placing orders and documenting on patients
Assisting Physicians on basket, Order sets, and general workflow
Assisted the front desk with registration, checking patients in and out and verifying insurance and billing.
Epic OpTime/Anesthesia
Baptist Health
07.2022
Assisted Anesthesia Physician with order reconciliation during Admission and discharge
Trained Physicians and nurses on how to create and navigate through Patient List and Order Entry
Assists the client in optimizing clinical workflow and maximizing outcomes, ensuring that the design and build of the EMR supports desired future workflow processes and identified goals; conducts and engages the client in clinical adoption activities that prepare the organization and end-users for a successful implementation.
Epic Radiant
UNC
07.2022
Trained users how to locate and review transcribed studies, correct transcription errors and sign studies
Provided support to technicians in tracking internal and external film movements throughout an organization
Trained users on how to review an ED wet read, send a message back to ED and enter the result
Assisted users in identifying, defining and building film stations for tracking requested films
Assisted technicians in locating studies to be transcribed, transcribe dictated radiology results, mark as dictation as complete
Assisted the technicians in documenting the result of imaging studies in radiant.
Epic ClinDoc
Piedmont
06.2022
Provided Support to Clinicians on how to navigate hyperspace flow sheets in different departments
Provided guidance to physicians on how to use in baskets to co-sign notes and orders
Provided elbow support to physicians on how to navigate toolbars to place medications and orders, search medication history and also use preference list, associate diagnosis and close orders
Assisted Medical Assistant and Nurses in viewing their schedule, patient's chart review, placing orders, flowsheet
Provided training on Hyperspace functionality
Assisted on issue resolution such as adding more activities to their Navigator and sending INC tickets to the commander center.
Epic Hyperspace, ASAP
Willis-Knighton
03.2022
Taught clinicians the difference between a trackboard and an ED manager
Conducted training sessions to equip clinicians in navigating their clinical workflow
Assisted clinicians in the configuration of SmartTools, including SmartText and SmartPhrase
Guided staff in documenting encounters, navigating their In-baskets and placing orders
Reported technical issues to the command center.
Clindoc
VCU Health
11.2021 - 12.2021
Guided Physicians on how to create procedural, Standard and Simple Notes
Assisted Clinicians to set up and utilize Smart Tools, SmartText, and Smart Phrases
Guided and assisted Nurses on the use of Admission, Transfer and Discharge navigators
Assisted Physicians with E-prescribing, CPOE and medication reconciliation
Provided support on how manage their patients chart, MAR, orders, medications, ED summary, flow sheet doc, MAR summary.
Clinical abstractor
Trinity Hospital
05.2021
Manually review and transfer patient data
Ensuring information is accurate to support clinicians and patient safety
Reviewing medications and immunizations between IT systems.
Meditech Expanse (ACTIVATION CONSULTANT)
Geisinger Hospital
01.2021 - 02.2021
Meet with providers to understand their workflow and provide suggestions for improvement
Provided Go- Live and support to the physician and nurses
Helped the Lab Technician navigate chemistry
Helped the physician on how to properly monitor patient and clinical notes
Helped the Physicians with Personalization to make their workflow more efficient
Provided help to the phlebotomy on how to use Rover to collect specimen.
Cerner Go-Live Consultant
Westchester Medical Center
10.2020
Supported the providers in the use of cerner CPOE/note on PowerChart
Supported provider in the use of a message center to forward notes, review lab results, sign and review orders on PowerChart/PathNet
Assisted in using order result viewer to modify or cancel order, login & result
Supported provider in medication reconciliation during admission and discharge
Assisted Medical Assistant and Nurses in viewing their schedule, patient's chart review, placing orders.
Meditech Expanse (ACTIVATION CONSULTANT)
Valverde Regional Medical Center
09.2020
Supported an internal/family medicine clinic with implementing and end user functionality
Assisted in the documentation of the process and procedures relating to the current and future systems environment
Learned about the trouble-shooting of design and functionality issues with the build team
Acted as a liaison between medical staff and the IT department to ensure resolution and workflow.
Epic Cadence, Bones
Carle Bromenn Hospital
06.2020 - 08.2020
Supported the front desk staff on how to schedule, cancel and reschedule patient appointments
Assisted the front desk with collecting insurance for verification and eligibility
Provided elbow to elbow support for nurses and physicians at the orthopedic clinic
Assisted in acknowledging orders, releasing orders, utilizing doc flow sheets and MAR
Assisted in collecting payment and closing draw at the end of the shift.
Epic Clindoc/CPOE
New York Presbyterian Hospital
01.2020 - 02.2020
Assisted Physicians in creating procedural, Standard and Simple Notes
Helped Clinicians to set up and utilize Smart Tools, SmartText, and Smart Phrases
Guided and assisted Nurses on the use of Admission, Transfer and Discharge navigators
Provided support on how manage their patients chart, MAR, orders, medications, ED summary, flow sheet doc, MAR summary.
Epic Optime
Kings County Hospital
12.2019 - 01.2020
Participated in ambulatory and Inpatient go-live
Provided support to end users at med-surg unit and neurology clinic
Assisted Physicians and Nurses in documenting hyperspace encounters
Assisted the nurses with the starting and stopping the blood administration in the doc flow sheets
Taught the providers on how to pull in their smart phrases while documenting in the progress notes, consults and procedures
Educated and assisted the physicians on how to document encounters, manage their In-basket, orders, preference list and efficient use of Smart sets.
All-script Sunrise/Clinical Management V 17.3
Wyckoff Medical Center
10.2019 - 11.2019
Supported a successful implementation of the Epic Ambulatory Go-live
Supported and trained Ambulatory work-flow to end users, worked with different INCs/database
Resolved system issues by effectively communicating with project and team lead, command center and supporting staff
Copy and customize INI/database files supported upgrading & updates of Epic Ambulatory playground
Educated and assisted the clinicians to set up and utilize smart tools, smart text and smart phrases.
Epic ClinDoc/CPOE
Fairmont Hospital
09.2019 - 10.2019
Guided Physicians on how to create procedural, Standard and Simple Notes
Assisted Clinicians to set up and utilize Smart Tools, SmartText, and Smart Phrases
Guided and assisted Nurses on the use of Admission, Transfer and Discharge navigators
Assisted Physicians with E-prescribing, CPOE and medication reconciliation
Provided support on how manage their patients chart, MAR, orders, medications, ED summary, flow sheet doc, MAR summary.
Epic Optime
Baylor Scott & White Hospital
08.2019 - 09.2019
Assisted Physicians and Nurses in documenting hyperspace encounters
Assisted the nurses with the starting and stopping the blood administration in the doc flow sheets
Setting up Favorite Smart text templates
Taught the providers on how to pull in their smart phrases while documenting in the progress notes, consults and procedures
Educated and assisted the physicians on how to document encounters, manage their In-basket, orders, preference list and efficient use of Smart sets
Effectively communicating and escalating system build/security issues to the command center.
Epic Radiant
Metropolitan Hospital
07.2019 - 08.2019
Trained Radiologists on how to find, reassign, read and sign studies
Trained Radiologists on how to Protocol upcoming scheduled exams
Provided support to Radiologists on how to follow their pre-procedure, Intra-procedure and post-procedure workflows
Provided support on completing Med Rec and placed post-procedure orders
Training Radiology Techs on how to begin, end, schedule and change exam orders
Guided clinicians on department workflows on one on one setting
Training Clinicians how to resolve and assign incomplete work such as unsigned studies to designated and assigned.
Epic ClinDoc/CPOE
Swedish Medical Center
06.2019 - 07.2019
Provided support to end users at the med-surg unit
Assisted Physicians and Nurses in documenting hyperspace encounters
Assisted the nurses with the starting and stopping the blood administration in the doc flow sheets
Assisted end users in creating favorite Smart text templates
Trained providers on how to pull in their smart phrases while documenting in the progress notes, consults and procedures
Educated and assisted the physicians on how to document encounters, manage their In-basket, orders, preference list and efficient use of Smart sets
Effectively communicating and escalating system build/security issues to the command center.
Epic ClinDoc
NYCHH
03.2019 - 04.2019
Trained physicians on how to configure Smart sets, Smart Links, Order Sets, Smart phrase tools
Provided guidance to physicians on how to use in baskets to co-sign notes and orders
Provided elbow support to physicians on how to navigate toolbars to place medications and orders, search medication history and also use preference list, associate diagnosis and close orders
Assisted staff on how to navigate patient visit workflow
Opened tickets to add or correct glitches and omissions in the system
Provided elbow assistant on how to complete LOS for new and established patients.
Epic Radiant
Staten Island Medical Center
01.2019
Trained users how to locate and review transcribed studies, correct transcription errors and sign studies
Provided support to technicians in tracking internal and external film movements throughout an organization
Trained users on how to review an ED wet read, send a message back to ED and enter the result
Assisted technicians in locating studies to be transcribed, transcribe dictated radiology results, mark as dictation as complete
Assisted the technicians in documenting the result of imaging studies in radiant.
Cerner PowerChart
Atlanticare Regional Medical Center
05.2018
Provided support on Cerner Millennium applications such as Power Chart Maternity with Fetal Link, Power note, supporting RadNet and SurgiNet
Provided support on how manage their patients chart, MAR, orders, medications, ED summary, flow sheet doc, MAR summary
Helping the RN with documenting and initiating orders in OR
Assisting in modifying their pre-op checklist, pre-induction assessment
Teaching the surgeon on how to put in discharged, admit orders in the OR
Interact and build a working relationship with clinicians to have immediate access to a unified patient EHR that has up to date information about the patient including past visits, medical test results and medical devices connected directly to the HER.
Epic ClinDoc/CPOE
Princeton HealthCare
04.2018
Guided Physicians on how to create procedural, Standard and Simple Notes
Assisted Clinicians to set up and utilize Smart Tools, SmartText, and Smart Phrases
Guided and assisted Nurses on the use of Admission, Transfer and Discharge navigators
Assisted Physicians with E-prescribing, CPOE and medication reconciliation
Provided support on how manage their patients chart, MAR, orders, medications, ED summary, flow sheet doc, MAR summary, Education and Care Plan.
Epic Radiant
Northwestern Medical Group
02.2018 - 03.2018
Education
Bachelor of Science - Accounting
Olabisi Onabanjo University
Ogun,NG
06.2009
Skills
Multiple Go-live support experience in Epic, Cerner and Meditech
Experienced in ClinDoc, Beaker, ASAP, CPOE, Optime and Radiant Experienced in Cerner Millennium, RadNet and Clinical Abstractor
Excellent workflow analysis, Excellent team motivator and quality analysis
Skilled at identifying technical errors and troubleshooting
Lead Teacher, Biology & Biomedical Science at Sheldon Independent School DistrictLead Teacher, Biology & Biomedical Science at Sheldon Independent School District