BANANI DASMOHAPATRA
Cumming,GA
Summary
Accomplished Branch Banker (LMLO) with 5 years of professional experience, which includes interacting with customers to increase sales and offer services. Seasoned expert at promoting products and offerings, creating new accounts and assisting customers with various requests. Motivated and results-oriented with background increasing new customer accounts and maximizing services among existing customers.
Five star rated sales professional experience in dynamic, high-performance environments. Skilled in process transactions,handling cash,using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Branch Banker
PNC Bank
ALPHARETTA, GA
05.2020 - Current
- Knowledge of the products and services offered by the bank, including mortgages, loans, checking and savings accounts, auto loans, money market accounts
- Collection and gathering of information from both new and existing clients
- Identifying and talking to prospective customers about products and services that best suit their needs
- Opening bank accounts for new and existing customers, manage transactions, and close accounts when necessary
- Building relationships with current and prospective clients as foundation to promote their institution’s products
- Resolving clients’ issues and perform administrative tasks such as documenting their information, and other related duties
- Continually working toward sales growth for branch along with other LOB's like Investment, Mortgage etc.
- Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty
- Educates customers on options for managing financial transactions by leveraging technology, tools and resources
- Drives proactive sales conversations through internal and outbound interactions with defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty.
Lead Teacher
The Primrose School
Alpharetta, GA
01.2017 - 02.2020
- Reviewed daily lesson plans with the Lead Teacher and discussed activities and responsibilities
- Prepared classroom and learning or activity material prior to the start of school day
- Supervised students while playing in the classroom or on the playground to ensure health and safety.
Assistant Teacher
The Goddard School
ALPHARETTA, GA
03.2016 - 01.2017
- Kept records of student progress for teachers and parents and made notes on details such as behavior, grades, comprehension and personal growth.
- Provided one-on-one and group-based learning support to maintain student progress and development.
- Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Education
Master of Arts - Population Studies
UTKAL University
India2007
Bachelor’s Degree - Psychology
UTKAL University
India2005
Skills
- Social Perceptiveness
- Business Relationship Management
- Work Planning
- Risk Assessment
Accomplishments
- Identified potential fraud and timely communicate to concern department to prevent.
- Support branch manager in daily activities.
- Rated as Five Star employee for entire period of work.
- Always meet and exceeds the goal set for the branch and individual.
Certification
Fire safety certified
CPR certified (Valid till August’2018)
GA certification in progress.
Additional Information
- Rewarded multiple times for detecting fraud.
- Awarded as QA Queen Awarded as Star teacher of the Month for May’2016 and July 2017
Timeline
Branch Banker
PNC Bank
05.2020 - Current
Lead Teacher
The Primrose School
01.2017 - 02.2020
Assistant Teacher
The Goddard School
03.2016 - 01.2017
Master of Arts - Population Studies
UTKAL University
Bachelor’s Degree - Psychology
UTKAL University