Open To Work
BANASREE CHOWDHURY
Frisco
Summary
Dynamic manager with a proven track record at AIG Investment LLC, excelling in team leadership and conflict resolution. Enhanced customer satisfaction through effective communication and strategic planning, while fostering a culture of collaboration and continuous learning. Skilled in operations management, driving performance improvements, and maintaining budgetary controls.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
11
11
years of professional experience
Work History
Manager
AIG INVESTMENT LLC
04.2019 - 02.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Manager
ENGLAND CONOCO INC
06.2013 - 01.2019
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
Master of Arts - English Literature
BANGLADESH NATIONAL UNIVERSITY
DHAKA,BANGLADESH05-2012
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Strategic planning
- Operations management
- Project management
- Cross-functional teamwork
- Project planning
- Customer relationship management (CRM)
- Performance management
- Staff development
- Shift scheduling
- Sales techniques
- Policy implementation
- Conflict resolution
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteTimeline
Manager
AIG INVESTMENT LLC
04.2019 - 02.2024
Manager
ENGLAND CONOCO INC
06.2013 - 01.2019
Master of Arts - English Literature
BANGLADESH NATIONAL UNIVERSITY
Similar Profiles
Raymundo Solis JrRaymundo Solis Jr
Amazon DSP Driver at AIG Logistics LLCAmazon DSP Driver at AIG Logistics LLC
Nokuthula Joy MalokaNokuthula Joy Maloka
Collections Business Partner at AIG South Africa and AIG Life SACollections Business Partner at AIG South Africa and AIG Life SA
Gladys EvangelistaGladys Evangelista
Corporate Receptionist at Proscape LLC (Tanseeq Investment LLC)Corporate Receptionist at Proscape LLC (Tanseeq Investment LLC)
Ushayla CollinsUshayla Collins
Call Center Representative at ConduentCall Center Representative at Conduent
Isaiah MarquezIsaiah Marquez
Research Assistant at Baylor UniversityResearch Assistant at Baylor University