Highly accomplished Wi-Fi QA Technical Lead/ IT Infrastructure Manager with over 25 years of experience in Wi-Fi QA/IT infrastructure, system administration, and networking. Project Planning & Scheduling, Scope Management, Budget & Resource Management, Risk Management, Data Analysis, Status Reporting, Retrospectives/Lessons Learned, Change Management & Program Governance. Adept at collaborating with cross-functional teams to ensure system uptime, support end-user devices, and comply with IT asset management policies. Proven ability to lead cross-functional teams, manage complex testing environments, and support enterprise infrastructure through acquisition lifecycle phases—from needs analysis through vendor coordination and deployment. IT Acquisition & Procurement Support: Requirements gathering, vendor coordination, procurement lifecycle, compliance. Team Facilitation, Cross-Functional Collaboration, Vendor Management, Stakeholder Management, Customer Communication, Technical Presentations, Written & Verbal Communication, Conflict Resolution & Situational Leadership.