BANEZA ORTIZ
PITTSBURG,CA
Summary
Reliable medical support professional with 8 years of experience in medical office environment and 6 years of being a Medical Assistant Office Supervisor. Expertly assist with office operations and physician support by gathering patient information, executing procedures, completing duties for the day, and stepping in other positions when needed. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Assistant
Diablo Valley Pediatrics
Antioch, CA
09.2013 - Current
- Performs clerical duties, such as word processing, data entry, answering phones and filing
- Completing clinical procedures and gathered patient data for interpretation by physician
- Maintaining detailed records of test results by entering data and patient information into computer
- Orders and prepares reagents and supplies
- Attends required training, education and meetings
- Documents all maintenance and repairs in timely fashion
- Submitted prescriptions to pharmacy via phone, fax or web
- Obtain client medical history, including medication information, symptoms and allergies
- Performs or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs
- Conducts preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy
- Oriented and trained new staff on proper procedures and policies
- Report significant information and changes in patient condition to nurse supervisor
- Conducts monthly and quarterly inventory of supplies using facility cost reporting records
- Preparing blood, urine, stool and sputum lab specimens for diagnostic evaluation
- Promotes office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
- Preparing and administered medications to alleviate patient symptoms
- Collects histories, vitals and current complaints via patient interviews
- Sanitizing, restocking, and organizing exam rooms and medical equipment
- Escorts 25+ patients to examination rooms
- Updates inventory, expiration and vaccine logs to maintain current tracking documentation
- Collaborates with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
- Assisting with routine checks and diagnostic testing by collecting and processing specimens
Recreational Leader
STS Acedemy
Pittsburg, CA
08.2009 - 06.2012
- Designed enjoyable and innovative customized training programs based upon fitness goals
- Kept athletic and games equipment and facilities organized and maintained
- Provided clear instruction to activity and program participants to ensure fun and safety
- Supervised 25 children for camper activities to address behavioral issues and promote fun, safety and inclusivity
Product Demonstrator
Club Demonstration Services
Antioch, CA
08.2011 - 01.2012
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space for the customer
- Prepared and delivered sleek and professional sales presentations to explain product benefits increasing sales by 10%
- Assisted customers in locating items, addressed questions and provided product samples
- Set up and broke down promotional booths and tents, talked to potential customers and announced for successful promotional events
- Communicated product value, quality and style to educate and entice potential customers
Medical Assistant
Internal Medicine
Brentwood, CA
10.2011 - 10.2011
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
- Sanitized, restocked and organized exam rooms and medical equipment
- Escorted over 20 patients to examination rooms
- Welcomed patients and inquired about well being since last treatment
- Operated cardiac imaging and monitoring equipment
- Completed clinical procedures and gathered patient data for interpretation by physician
- Obtained all prescribed laboratory testing
- Assisted physicians in follow-through of care
- Measured patient pulse oximetry
Education
Associate of Science - MEDICAL ASSISTANT
HEALD COLLEGE
Concord06.2012
High School Diploma -
Pittsburg Senior High School
Pittsburg, CA06.2008
Skills
- EMR / EHR
- Infection control and aseptic procedures
- Diagnostic equipment expertise
- Direct patient care
- Medical office administration
- Monitoring patient progress
- Payment collection
- Patient-focused care
- Patient scheduling
- Prioritizing stat orders
- Assisting with physical exams
- Efficient and reliable team player
- CPR/First Aid Certified
- Adaptable
- Compassionate
- Chemical solution preparation
- Medical Records Management
- Charting and clinical documentation
- Point of care testing
- Laboratory maintenance
- Patient privacy
- Typing 55 wpm
- Bilingual Spanish/English
- Inventory And Supply Management
- Injections
- Professional Development
- Data Entry
- Vital Signs
- Technical Skills
- Labor Management
- Administering Medications
- Customer Service Standards
Certification
Basic Life Support License - 2019
- CMA - Certified Medical Assistant
Timeline
Medical Assistant
Diablo Valley Pediatrics
09.2013 - Current
Medical Assistant
Internal Medicine
10.2011 - 10.2011
Product Demonstrator
Club Demonstration Services
08.2011 - 01.2012
Recreational Leader
STS Acedemy
08.2009 - 06.2012
Associate of Science - MEDICAL ASSISTANT
HEALD COLLEGE
High School Diploma -
Pittsburg Senior High School