Compassionate Medical Assistant with over 20 years of experience in direct patient care, EMR/EHR management, and HIPAA compliance. Skilled in patient communication and appointment scheduling to enhance clinic efficiency. Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
21
Years of experience
Work History
Medical Assistant
20 Years 9 Months
Intermountain Healthcare | Logan, UT | 12.2005 - Current
Assisted healthcare providers with patient examinations and treatment procedures.
Organized patient records and managed appointment scheduling for optimal clinic efficiency.
Educated patients on treatment plans, medications, and follow-up care instructions.
Collaborated with interdisciplinary teams to improve patient care processes and outcomes.
Trained new staff members in clinical procedures and organizational protocols.
Implemented electronic health record systems to streamline documentation and enhance accessibility.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before they were depleted.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Obtained and documented patient medical history, vital signs and current complaints at intake.