WENDY STEWART
TAYLOR,MI
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
13
13
years of professional experience
Work History
Medical Assistant
Henry Ford Hospital
Detroit, MI
08.2009 - 09.2022
- Responded to inquiries from callers seeking information.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Organized patient charts before each day's clinic sessions began.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Filed insurance claims forms in accordance with applicable regulations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Education
Diploma - Medical Assistant and Business
Everest Institute
09.2022
Skills
- Medical Terminology
- Authorization Referrals
- Health Records Management
- Insurance Billing: CMS-1500
- EPIC
- Image management
- Ordering Uploading images
- Appointment Scheduling
- MS Office 2000 Bookkeeping and Basic Accounting
- Medical Manager 920
- Ordering Office Supplies
- Enter time off in ESR
- Specimen Collection
- Suture Removal
- EKG
- OR Scheduling
- Special Procedure Scheduling
- Letters to referring Physicians
- Disability Paperwork
- Assist with Calendaring
- Assist with Scheduling Depositions
- Surgery Boarding
- Prior Authorizations
- On Call Schedule
- Assist with Clerical Duties
- Cerdentling and Licensing
- Enter Documents into ESR
- HALO
- Vital signs
- Venipuncture
- Patient Flow Management
- Inventory Management
- Patient-focused care
- HIPAA Compliance
- Procedure Assistance
- Patient Scheduling
- Patient Assessments
- Complex Problem-Solving
- Clinical Documentation
- Compassionate
- CPR
- First Aid
- Quick problem solver
- Understands medical procedures
- Customer Service
- Vital Sign Monitoring
- Patient-handling equipment
Timeline
Medical Assistant
Henry Ford Hospital
08.2009 - 09.2022
Diploma - Medical Assistant and Business
Everest Institute
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