Banks Baron
Lascassas,TN
Summary
Dynamic Front Desk Assistant at Hooptown with exceptional communication and problem-solving skills. Proven ability to enhance customer satisfaction through effective multitasking and maintaining a welcoming environment. Skilled in cash handling and administrative tasks, ensuring smooth operations and a polished company image. Committed to fostering positive guest experiences and building lasting relationships.
Overview
1
1
year of professional experience
Work History
Front Desk Assistant
Hooptown
09.2024 - 02.2025
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
- Handled payment and bill processing, change giving and payment collecting for guests.
- Maintained clean and organized front desk areas to uphold polished company image.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Gate Worker
2d Sports
06.2024 - 08.2024
- Contributed to a welcoming atmosphere for guests through courteous interactions and swift resolution of issues that arose at the gate.
- Aided in maintaining a secure environment through swift reporting of suspicious activities or unauthorized individuals at the gate area.
- Increased efficiency by effectively communicating with fellow team members and supervisors during shift changes.
Education
High School Diploma -
Oakland High School
Murfreesboro, TN05-2026
Skills
- Excellent communication
- Problem-solving skills
- Time management
- Hospitality services
- Maintaining cleanliness
- Administrative skills
- Cash handling
- Customer service
Extracurricular activities
US Elite Baseball club
Timeline
Front Desk Assistant
Hooptown
09.2024 - 02.2025
Gate Worker
2d Sports
06.2024 - 08.2024
High School Diploma -
Oakland High School
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