Bao Tram
Summary
Dynamic professional with a proven track record at Evercare Dental, excelling in customer service and billing accuracy. Adept in workflow coordination and data entry, I effectively educated patients on procedures, enhancing compliance. My strong communication skills and adaptability ensure successful collaboration across diverse teams, driving project success and client satisfaction.
Overview
8
8
years of professional experience
Work History
Dental Receptionist
Evercare Dental
Richardson, TX
08.2024 - Current
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Verified insurance coverage, updated patient financial records, and improved billing accuracy.
- Educated patients on procedures, promoting understanding and compliance with treatment recommendations.
Bone Grader
JCG Foods of Georgia
Pine Mountain, GA
10.2022 - 07.2024
- Maintained compliance by working closely with USDA inspectors and adhering to federal standards.
- Accurately labeled and tracked product information, ensuring consistency across processing cycles.
- Collaborated with teams to monitor quality control and meet customer specifications.
Internship - Filmmaker
Hollywood Casting and Film
Los Angeles, CA
05.2019 - 10.2019
- Reached over 1 million views within 6 months with a short film directed and produced.
- Coordinated schedules efficiently to ensure the timely completion of the film project.
- Oversaw budgets, contracts, and logistics while managing communication between cast and crew.
Tutor
Rio Hondo College
Whittier, CA
01.2018 - 12.2018
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learningskills.
- Supported students in meeting deadlines, improving accuracy, and achieving academic goals.
Extracurricular Activity/Assistant Stage Manager
Rio Hondo College
Whittier, CA
08.2018 - 11.2018
- Supported stage management for the production Brown Baby, ensuring smooth workflow and performance execution.
- Organized set pieces and props, maintaining accuracy and readiness for rehearsals and performances.
Education
Associate of Science - Film And Video Production
Collin College
Plano, TX09-2022
Associate of Arts - Theater Arts
Rio Hondo College
Whittier, CA12-2019
Skills
Verbal and written communication
Time management abilities
Workflow Coordination
Problem-solving aptitude
Microsoft Excel & Word
Adaptability and flexibility
Data Entry & Accuracy
Languages
Vietnamese
Native or Bilingual
Timeline
Dental Receptionist
Evercare Dental
08.2024 - Current
Bone Grader
JCG Foods of Georgia
10.2022 - 07.2024
Internship - Filmmaker
Hollywood Casting and Film
05.2019 - 10.2019
Extracurricular Activity/Assistant Stage Manager
Rio Hondo College
08.2018 - 11.2018
Tutor
Rio Hondo College
01.2018 - 12.2018
Associate of Science - Film And Video Production
Collin College
Associate of Arts - Theater Arts
Rio Hondo College