Propelled SW Region (52 hotels) productivity to $1 billion in sales (102% to goal) by providing guidance on strategies and tools to drive top-line performance, analyzing market trends, and recruiting and developing talent.
Achieved 98% on the Leadership Index in the Associate Engagement Survey.
Facilitated change management initiatives to include blending cultures and educating on sales and technical aspects during the Starwood Hotel integration and chosen as Area Director to lead the team through Business Continuity during the COVID-19 economic crisis.
Director of Sales and Marketing
JW Marriott Desert Springs Resort & Spa
Palm Desert, CA
08.2015 - 03.2018
Re-vitalized sales and marketing efforts by devising a new proactive game plan, re-deploying resources, and coaching the sales team to maximize talent and improve lead volume and closure.
Booking Pace skyrocketed from $23M in 2015 to $31M in 2016, an increase of $8M, including large group business, a 36% increase.
Managed marketing strategy to enable property-specific campaigns in tandem with Public Relations, Social Media, and eCommerce teams. Delivered the "DoNut Disturb" package, and the Foodbeast viral video captured 9.1 million views and 1.2 billion impressions.
Market Sales Leader
Marriott International, Inc.
Pacific Northwest & Rocky Mountain Regions, WA
01.2009 - 07.2015
Developed and managed sales strategy and manpower for 26 Marriott hotels in OR, WA, CO, and UT, with 70 team members, to include Citywide Sales for Denver and Salt Lake City.
Promoted accountability to drive superior results, including the successful execution of segment strategies by targeting current and new high-value accounts, and implementing sales deployment tactics to grow market share.
Drove the team to consistently exceed goals, growing booked revenue from $21M in 2010, to $41M in 2011, to $46M in 2012, to $53M in 2013, and to $59.8M in 2014.
Previous Experience
Marriott International, Inc.
Market Director of Sales, Director of the Event Booking Center, Seattle, WA.
Director of Sales and Marketing, Portland Marriott Downtown Waterfront, OR.
Director of Business Development, Renaissance National Sales. Washington, D.C.
Area Director (Sales and Operations) at International Workplace Group plc (IWG)Area Director (Sales and Operations) at International Workplace Group plc (IWG)