Barbara A Hampton
Philadelphia,PA
Summary
Results-driven operations professional specializing in service scheduling, customer service, and time management. Expertise in daily operations, budgeting, and decision-making enhances service delivery and client satisfaction. Proven ability to coordinate teams, manage client schedules, and maintain financial records within residential and commercial cleaning sectors.
Overview
27
27
years of professional experience
Work History
Business Owner
Barb's Cleaning Service LLC
Philadelphia, Pennsylvania
10.2003 - Current
- Supported operations budgeting, accounts payable, accounts receivable, and payroll to keep business finances organized and healthy.
- Assisted with client scheduling, service requests, and team assignments to improve cleaning routes and service delivery.
- Prepared job estimates and service quotes for new and returning customers.
- Checked completed work to maintain high cleaning standards and customer satisfaction.
- Provided daily operational support for Barb's Cleaning Service LLC across residential and commercial cleaning work.
Office Worker
Spectra Graphics
Philadelphia, Pennsylvania
09.1999 - 01.2002
- Updated records, forms, and databases using office software.
- Supported daily office operations with mailing, copying, and supply handling.
- Organized filing systems for contracts, orders, and office documents.
- Answered phones and routed messages to the correct Spectra Graphics departments.
- Coordinated print jobs, schedules, and job tickets with production staff.
Education
Associate of Science -
Community College of Philadelphia
Philadelphia, PA07-2002
Computer Learning Center
Philadelphia, PA06-1992
Skills
- Operations management
- Financial oversight
- Accounts receivable
- Accounts payable
- Service coordination
- Strategic planning
- Decision making
- Time management
- Customer service
- Records management
- Problem solving
- Start-up operations
- Customer relations
- Change management
- Work Planning and Prioritization
Timeline
Business Owner
Barb's Cleaning Service LLC
10.2003 - Current
Office Worker
Spectra Graphics
09.1999 - 01.2002
Associate of Science -
Community College of Philadelphia
Computer Learning Center