Barbara Alba

• Greeted visitors and managed front desk operations to ensure a welcoming environment.
• Answered multi-line phone system, directing calls and taking messages efficiently.
• Scheduled appointments and managed calendar for staff, optimizing time management.
• Maintained accurate records of incoming and outgoing mail and packages.
• Provided administrative support by preparing documents and handling routine inquiries effectively.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Responded to inquiries from callers seeking information.

• Processed employee benefit enrollments and changes accurately.
• Supported administration of health, wellness, and retirement plans.
• Assisted employees with inquiries about benefits policies and procedures.
• Maintained precise records of employee benefits participation and eligibility.

• Processed employee benefit enrollments and changes accurately.
• Supported administration of health, wellness, and retirement plans.
• Assisted employees with inquiries about benefits policies and procedures.
• Maintained precise records of employee benefits participation and eligibility.

Human Resources Classes