Marcus Brown
Summary
Summary Statement:
Professional warehouse worker with a strong background in efficient inventory management and order fulfillment. Skilled in operating forklifts, managing stock levels, and ensuring timely deliveries. Strong focus on team collaboration and achieving results, consistently adapting to changing needs. Reliable and flexible with excellent organizational and problem-solving skills. Strong team player and problem-solver. Offering top communication and conflict resolution skills as well as a comprehensive background in shipping and receiving.
Overview
20
20
years of professional experience
Work History
Crew Member Cook
McDonald's
03.2024 - 12.2024
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Prepared food items according to recipe to drive quality and consistency.
- Kept kitchen up to code for health and safety inspections.
- Trained new crew members on proper cooking techniques, food safety practices, and company policies.
Lawn Care Technician
TruGreen LandCare
05.2024 - 11.2024
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
Warehouse Assistant
Wilsons Same Day Shipping
01.2005 - 10.2022
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
- Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
- Assisted in reducing warehouse costs by identifying areas for improvement and suggesting cost-saving measures.
- Assisting with returns and exchanges to restore customer confidence and prevent loss of business.
- Increased accuracy in inventory management by introducing barcode scanning system.
- Improved order fulfillment efficiency with implementation of streamlined packing process.
- Boosted customer satisfaction by ensuring timely dispatch of orders, even during peak seasons.
- Maintained safe work environment, conducting routine checks and adhering to health and safety guidelines.
- Reduced downtime in operations by maintaining and performing minor repairs on warehouse equipment.
- Enhanced team morale and cooperation through initiation of team-building activities.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Education
GED -
Lawrenceville Central Gwinnett High
Lawrenceville, GA11-1997
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Heavy lifting
- Loading and unloading
- Warehouse safety
- Attention to detail
- Forklift operation
- Forklift operations
- Wrapping and boxing
- Willing to learn
- Pallet jack operation
Timeline
Lawn Care Technician
TruGreen LandCare
05.2024 - 11.2024
Crew Member Cook
McDonald's
03.2024 - 12.2024
Warehouse Assistant
Wilsons Same Day Shipping
01.2005 - 10.2022
GED -
Lawrenceville Central Gwinnett High
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