Collaborative Project manager who thrives on building relationships across teams to get things done. Experienced in leading high-performing teams, stakeholder communication, and risk management. Passionate about creating clarity in ambiguity.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Agilist/Project Manager
NTT DATA Services
Plano, TX
06.2022 - 05.2025
Defined scope, created detailed project timelines, and managed sprint execution using Jira and confluence under a SAFe Agile framework.
Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
Created dashboards and weekly status reports to communicate progress, risk, blockers and dependencies updates to senior leadership.
Review SOW and pricer to determine delivery plan and method of delivery.
Access the impact of proposed changes on project scope, schedule, resources, and deliverables.
Act as a bride between stakeholders and team.
Determined project staffing needs and led resource management.
Coordinated with cross-functional teams to resolve project issues and mitigate risk.
Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
Build a trusting, safe environment within the team where problems can be raised without fear of blame, retribution, or being judged.
Plan and facilitate project kickoff.
Handled change request process and worked with legal to ensure compliance.
Agile Project Manager
Kaiser Permanente
Atlanta, GA
01.2021 - 05.2022
Created and tracked project roadmaps, delivery milestones, and capacity plans using Smartsheet and Jira, ensuring visibility across all stakeholders.
Directed the modernization of a payment gateway using AWS, Kafka, and Kubernetes.
Tracked resource utilization and capacity planning to balance workload and avoid bottlenecks.
Developed work breakdown and assign tasks across cross-functional teams to ensure accountability and ownership.
Mentored junior team members on Agile Scrum c
Managed a blended team of engineers, cybersecurity analysts, and third-party vendors to streamline integration.
Collaborated with Fraud detection team and compliance team to ensure full compliance and high availability.
Resolved conflicts and removed team impediments.
Conducted regular risk reviews with leadership to evaluate project health and adjust course as needed.
Scrum Master
Arrow Electronics
ENGLEWOOD, CO
06.2019 - 12.2020
Facilitated the Scrum process for multiple teams, bridging communication between technical teams and business stakeholders.
Ensured adherence to Agile principles and methodologies, which resulted in improved team velocity and successful project deliveries.
Developed a shared understanding of Agile practices, and established a culture of continuous improvement.
Assisted with addressing impediments to progress and enhanced team collaboration through effective conflict resolution.
Created dashboards using various tools such as JIRA, Confluence, Trello, to track project progress and milestones.
Supported the development team in understanding user stories, acceptance criteria and definition of done.
Developed training materials to educate stakeholders about agile methodologies.
Scrum Master
JP Morgan Chase
Fort Worth, TX
05.2016 - 06.2019
Led cross-functional teams in delivering complex financial solutions while adopting Agile methodologies.
Organized and facilitated Scrum ceremonies, providing guidance on Agile principles and practices.
Actively contributed to scaling Agile methodologies across the organization through training sessions and workshops.
Monitored and reported on key performance metrics related to team performance and project success.
Led daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
Encouraged continuous process improvement initiatives through retrospectives.
Identified risks associated with sprint goals and worked with the team to mitigate them.
Collaborated with other Scrum Masters across teams to ensure consistency in processes and tools used.
Director - Cloud & Infrastructure Services at NTT DATA Services (Previously NTT/Netmagic)Director - Cloud & Infrastructure Services at NTT DATA Services (Previously NTT/Netmagic)