Erika Noonan
Director Program Management
Atlanta,GA
Summary
PROGRAM
MANAGEMENT
PROGRAM MANAGEMENT DIRECTOR / SCRUM MASTER
/ SR. DATA ANALYST
PROFESSIONAL SUMMARY
I am a cross-functional IT leader with 15+ years of experience delivering web and mobile application initiatives in the
public and private sectors as a Program Director, Program/Project Manager, Engineer, Systems Analyst, etc.
Expert in delivering enterprise IT initiatives in fast-paced environments, working with executive leadership to translate
corporate strategies into a vision, building an engaged and effective working team, etc.
Liaison between stakeholders and tech teams, assimilating business and technical priorities to deliver solutions
tailored to advance company goals and objectives, good communication skills, expectation management, etc.
I am equally proficient with Waterfall and Agile, operating in hybrid environments. I monitor risks, dependencies,
milestones, and deliverables while leading process reengineering and continuous improvement efforts.
Excellent leadership, problem-solving, and process reengineering skills. Master's Degree, PMP 10+ years, etc.
Managed high-revenue, long-term contracts with external parties.
Led continuous improvement initiatives in hybrid Agile and Waterfall project management frameworks.
Overview
16
16
years of professional experience
Work History
Principal Program Manager
Macy’s
Atlanta, GA
01.2022 - Current
- Manage the Macy Enterprise Data Analytics and Engineer program, enhancing cost accounting systems for Macy's
- Bloomingdale’s, and Blue Mercury
- Establish rigorous data curation and quality assurance processes to centralize systems around a 'single source of truth' for all analytical endeavors
- Manage 20 project managers and Scrum Masters, providing resources and support while fostering a culture of collaboration
- Lead meetings with key stakeholders, subject matter experts, and various working teams to drive decision-making and prioritization
- Spearhead multiple data transformation and governance initiatives
- Prepare and present insightful quarterly reports to senior executives and board members.
Sr. Program Manager
United States Air Force
Washington
01.2019 - 01.2022
- D.C
- Supervised the end-to-end operations of SharePoint and Configuration Departments, directing a global team of 40 direct reports
- Created scripts and authored playbooks for SharePoint, Power Automate, and Power BI
- Developed and distributed migration plans to accelerate the enterprise-wide adoption of Service Now, Power BI, and Power
- Automate platforms
- Pioneered a customer service approach emphasizing 24/7 availability
- Streamlined weekly data reporting procedures to executive management
- Led the Service Now implementation for the Audit Agency
- Monitored all network processes to ensure smooth data flow.
Sr. Configuration Manager/Project Manager
PCI, Wright-Patterson AFB
Dayton, Atlanta, OH
01.2019 - 01.2022
- Managed the Wright-Patterson AFB program, consisting of three projects aiming to build Logistics tracking systems
- Designed and developed configuration management documentation
- Prepared Configuration Management planning documentation
- Developed training and communication strategies
- Oversaw the analytics team, setting strategic direction and fostering a data-driven culture
- Worked with tech teams to optimize and streamline computer-based configuration and data management systems.Grant St SE #6326, 6326
Senior Software Engineer/Program Manager
US Army
Aberdeen Proving Ground, MD
01.2014 - 01.2019
- Managed engineering teams and 24/7 monitored satellite and radar communication systems
- Managed all engineering deliverables, overseeing obligations and expenditures
- Supported multiple satellite and radar communication systems
- Streamlined cross-functional team processes by developing Project Task Forms
- Developed and executed a one-month resolution for a critical software malfunction
- Implemented a ticketing system that cut issue resolution time
- Resolved subcontracting resource discrepancies
- Led continuous process improvement initiatives in JTT/TGS groups.
Project Manager
XO Consultants Ltd
01.2013 - 01.2014
- Conducted gap analysis of actual and forecasted project deliverables
- Managed acquisition planning activities for VA HCIP Projects and Initiatives
- Monitored status and performance reporting from specialized PMO units
- Streamlined reporting processes between specialized and central PMO units.
Project Manager
AADX Corp
Alexandria, VA
01.2012 - 01.2013
- Managed multiple IT projects within the USPTO's CIO's office
- Led technical solution sessions with tech teams
- Ensured timely delivery and quality assurance throughout the project lifecycle
- Reengineered project processes, leading to the completion of all five IT projects.
System Analyst
Karder Corporation
Fort Belvoir, VA
01.2012 - 01.2013
- Interacted with various executives, managers, and SMEs to develop, analyze, prioritize, and organize requirement specifications
- Documented and communicated business, system, and technical requirements
- Developed comprehensive reports and dashboards using QuickBase
- Conducted ADCCP tracking tool training sessions for new users
- Streamlined business process documentation.
Network Design Engineer
DISA
Fort Meade, MD
01.2009 - 01.2012
- Managed the DISA program, aiming at building/improving/migrating network systems
- Operated as an escalation point for systems engineering issues
- Designed intricate networks for the U.S
- Armed Services using Netcracker and Visional
- Provided training to users on database systems
- Provided mentorship and technical guidance
- Enhanced operational efficiency by reducing errors by 97%
- Collaborated with various teams to achieve seamless network functionality.
Education
Master of Science (MS) - Information Systems, Management
University of Phoenix
Bachelor of Applied Science (B.A.Sc - Computer and Information Sciences and Support Services
University
Bachelor of Arts (BA) - Political Science and Government/Economics
of Maryland College Park, Norfolk State University, Harvard University
Government, Adult and Continuing Education and Teaching at - undefined
Harvard University
Skills
- JIRA Confluence
- SDLC CMS
- AWS VPC
- EC2 DRM
- HTML5 CSS
- JavaScript SOW
- SLA DevOps
- SOA Web Analytics
- UML XML
- IaaS NET
- API SVN
- Jenkins GitHub
- Puppet JAVA
- JBoss SQL
- MS-Project SharePoint
- Power Automate Power BI
- Agile Service Now
- Clarity AZURE
- Maven Gradle
- Bitbucket Plainview
- GreenHopper Splunk
- Omniture ERP
- Oracle Big Data
- CMMI XML
- Nexus Puppet
- CruiseControl MS Visio
- CDN Cassandra
- COTS ITIL
- ETL Waterfall
- Apache SaaS
- Vendor Management CI/CD
- Net Quickbase
- JIRA Confluence
- Visional Clear Case
- Project Coordination
- Agile Methodology
- Strong Analytical Skills
- Complex Problem-Solving
- Project Cost Management
- Staff Leadership
- Issue Resolution
- Trend Analysis
Work Preference
Work Type
Full TimePart TimeContract WorkGig WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionPaid time offHealthcare benefitsPersonal development programs4-day work weekPaid sick leave401k matchStock Options / Equity / Profit SharingTeam Building / Company RetreatsQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Principal Program Manager
Macy’s
01.2022 - Current
Sr. Program Manager
United States Air Force
01.2019 - 01.2022
Sr. Configuration Manager/Project Manager
PCI, Wright-Patterson AFB
01.2019 - 01.2022
Senior Software Engineer/Program Manager
US Army
01.2014 - 01.2019
Project Manager
XO Consultants Ltd
01.2013 - 01.2014
Project Manager
AADX Corp
01.2012 - 01.2013
System Analyst
Karder Corporation
01.2012 - 01.2013
Network Design Engineer
DISA
01.2009 - 01.2012
Master of Science (MS) - Information Systems, Management
University of Phoenix
Bachelor of Applied Science (B.A.Sc - Computer and Information Sciences and Support Services
University
Bachelor of Arts (BA) - Political Science and Government/Economics
of Maryland College Park, Norfolk State University, Harvard University
Government, Adult and Continuing Education and Teaching at - undefined
Harvard University
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