Barbara Baez
Palm Springs,CA
Summary
Mmanager with a proven track record at Chipotle, excelling in team leadership and customer service. Enhanced operational efficiency through effective inventory management and staff training, resulting in improved service quality. Skilled in decision-making and complex problem-solving, fostering a collaborative environment that drives success.
Overview
7
7
years of professional experience
Work History
Manager
Chipotle
Yucca Valley, CA
11.2023 - 01.2026
- Supervised daily operations ensuring adherence to food safety and cleanliness standards.
- Trained and mentored team members on effective customer service techniques.
- Implemented inventory management processes to reduce waste and enhance efficiency.
- Optimizing labor costs while maintaining service quality.
Owner
A&B Cleaning Services
Palm Springs, CA
07.2019 - 11.2023
- Developed efficient cleaning protocols to enhance service delivery and client satisfaction.
- Managed scheduling and logistics for staff assignments and resource allocation.
- Trained new employees on best practices for residential and commercial cleaning services.
- Implemented quality control measures to ensure consistent service standards across all projects.
- Established strong client relationships, resulting in increased repeat business and referrals.
- Managed day-to-day business operations.
Front Desk Receptionist
Royal Sun Inn
Palm Springs, CA
06.2021 - 05.2022
- Managed front desk operations, ensuring exceptional guest service and satisfaction.
- Coordinated room bookings and reservations using hotel management software.
- Assisted guests with check-in/check-out processes, enhancing overall efficiency.
- Maintained accurate records of guest information and billing transactions.
- Addressed guest inquiries and concerns promptly to ensure positive experiences.
- Collaborated with housekeeping to ensure timely room readiness for arrivals.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Education
No Degree -
.
.Skills
Customer service
Team leadership
Time management
Decision-making
Staff management
Complex Problem-solving
Timeline
Manager
Chipotle
11.2023 - 01.2026
Front Desk Receptionist
Royal Sun Inn
06.2021 - 05.2022
Owner
A&B Cleaning Services
07.2019 - 11.2023
No Degree -
.