Barbara Barnes

Sarasota,Florida

Summary

Organized Associate Cashier experienced in handling cash, processing payments and building patron relationships with excellent interpersonal abilities. Proven history of error-free drawer counts and reconciliations. Service-oriented team member with good communication skills and friendly personality. Precise [Job Title] with strong understanding of [Product or service] sales and excellent mathematical skills. Expert in customer service, financial recordkeeping and accurate transactions. Trained in [Area of expertise] sales with knowledge of [Software]. High-energy [Job Title] offering over [Number] years of [Industry] experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach. Dedicated cashier and server with [Number] years of experience in [Type] establishment. Professional when answering customers' questions and recording order information. Service-oriented with quick delivery of hot food and [Action]. Versatile [Job Title] with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts. Trustworthy and dedicated [Job Title] with [Number] years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Motivated cashier and stocker with [Number] years of experience in [Industry]. Accomplished various tasks daily, including [Task], stocking shelves with [Product or Service] and collecting payments with cash registers. Cheerful when assisting customers and coworkers. Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

years of professional experience

Work History

Cashier and Sales Associate

Home Goods On Bee Ridge

Sarasota, FL

05.2018 - Current

Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Answered questions about store policies and addressed customer concerns.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Used POS system to enter orders, process payments and issue receipts.
Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
Learned [Job title] and [Job title] positions and provided backup at key times.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Responded to customer requests for products, services and company information.
Provided primary customer support to internal and external customers.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Responded proactively and positively to rapid change.
Applied highly effective selling skills while properly engaging and presenting solutions to customers.
Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Delivered excellent customer service, resulting in consistent [Number]% customer satisfaction rating.
Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
Handled [Type] customers in fast-paced [Type] setting in coordination with solid team of [Number] customer service associates.

Sales Associate

Kay Jewelers I

Sarasota, FL

03.2017 - 10.2017

Provided positive first impressions to welcome existing, new and potential customers.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Solved customer challenges by offering relevant products and services.
Increased sales by offering advice on purchases and promoting additional products.
Maintained customer satisfaction with quick and professional handling of product returns.
Processed product returns and assisted customers with other selections.
Achieved perfect attendance and on-time record.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Trained and developed new sales team associates in products, selling techniques and company procedures.

Office Manager

Four Seasons Swimming Pool Service Co.

Clinton , Ohio

02.1989 - 03.2005

Maintained computer and physical filing systems.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Managed office operations while scheduling appointments for department managers.
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.

Education

GED -

Buchtel High School

Akron, OH

10.2005

Skills

Credits and Refunds
Customer Transactions
Sales Meetings
Customer Relations
Sales Promotion
Selling Techniques
Sales Presentation
Sales Strategies

Cooperative Attitude
Returns Policies
Sales Assistance
Sales Training
Advising and Coaching
Personal Sales
Total Sales Reconciliation
Total Payment Calculation

Timeline