Barbara Berger
Saint Petersburg,FL
Summary
Dynamic and dedicated professional with extensive experience at Marriott Hotel, excelling in customer service and food service. Proven ability to enhance guest satisfaction through strong teamwork and efficient time management during high-volume events. Recognized for training new staff and maintaining exceptional service standards, ensuring memorable dining experiences.
Overview
24
24
years of professional experience
Work History
Banquet Server/bartender
Marriott Hotel Dba Westshore Grand Hotel
09.2002 - Current
- Delivered exceptional guest service during high-volume events, ensuring seamless dining experiences.
- Set up and dismantled banquet spaces according to event specifications and hotel standards.
- Assisted in training new servers on proper service techniques and hotel policies.
- Maintained cleanliness and organization of dining areas throughout events for optimal guest satisfaction.
Premium Club Server
Levy Restaurants, Tropicana Field
03.2002 - 09.2024
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to streamline food service and improve order accuracy.
- Trained new servers on menu offerings, service standards, and operational procedures.
- Managed multiple tables efficiently, maintaining high service quality during peak hours.
Education
Bachelor of Science - Social Work
Bridgewater State University
Bridgewater, MA05-1987
Skills
- Strong teamwork
- Time management
- Customer service
- Food service
Timeline
Banquet Server/bartender
Marriott Hotel Dba Westshore Grand Hotel
09.2002 - Current
Premium Club Server
Levy Restaurants, Tropicana Field
03.2002 - 09.2024
Bachelor of Science - Social Work
Bridgewater State University