Barbara BIGONGER
Henderson
Summary
Detail-oriented Construction Draw Specialist with proven success in project coordination, fund disbursement, and client relations. Adept at enhancing operational efficiency and ensuring timely loan processing.
Overview
23
23
years of professional experience
Work History
Construction Draw Specialist
WAFD
Henderson
03.2022 - 03.2025
- Coordinated with borrowers, builders, and inspection companies on custom home projects.
- Disbursed funds to builders based on completion percentages from inspection reports.
- Updated project information utilizing the established system.
Customer Service Supervisor and Loan Coordinator
WAFD
Henderson
11.2001 - 03.2022
- Directed daily operations to enhance efficiency in customer service environment.
- Assessed staff performance to uphold high service standards.
- Processed mortgage loans, ensuring timely preparation of disclosures and loan documents.
Education
High School Diploma -
Troy High School
Fullerton, CA06-1984
Skills
- Project management and coordination
- Fund disbursement and loan processing
- Document preparation
- Customer relationship management
- Service and support
- Team leadership and training
- Problem solving
- Banking product sales and transaction processing
- Cash handling
Timeline
Construction Draw Specialist
WAFD
03.2022 - 03.2025
Customer Service Supervisor and Loan Coordinator
WAFD
11.2001 - 03.2022
High School Diploma -
Troy High School