Dale Jones

• Approve construction draw requests after thorough review of supporting documents and inspection reports.
• Scheduled inspections to confirm on-site work completion.
• Sustain proactive engagement with Builders and Borrowers for ongoing business growth.
• Supervised pipelines ensuring timely completion of all recurring tasks.

• Communicated effectively with passengers, providing transportation to and from their destinations to ensure superior customer service
• Ensured vehicles were maintained in clean and excellent condition while addressing and resolving any issues promptly
• Followed directions accurately and completed necessary administrative tasks efficiently
• Attained and maintained a rating of 4.9 out of 5.0

• Company Overview: Remote
• Utilized automated systems DU and LP for underwriting FHA, Bond, and Conventional loans.
• Evaluated risk exposure, verifying income, asset, credit, and collateral documents for compliance.
• Cultivated robust relationships with internal teams and external clients, enhancing collaboration.

• Company Overview: Liberty Lake, WA
• Evaluated and approved Conventional loan applications using LP, increasing the loan approval turnaround time by 25% and maintaining a 98% accuracy rate in documentation
• Verified loan documentation and compliance with guidelines, boosting precision of approvals by 18%.

• Underwrote complex FHA, Bond, and Conventional loans using DU systems.
• Reviewed and assessed documentation for completeness
• Conducted training needs assessments and delivered support to 10 junior employees.
• Strengthened client relationships through consistent communication.
• Ensured full compliance with industry regulations, significantly reducing organizational risk exposure.

Performed meticulous underwriting of FHA, VA, USDA, Bond, and Conventional loans using DU validation to ensure guideline compliance.

• Formulated solutions to tackle various complex issues in document review and analysis for quality and compliance to policies, procedures, and government regulations.
• Maintained clear communication on process quality to deliver feedback on identified deficiencies.

Boosted mentee outcomes by delivering tailored advice and assistance.

• Cultivated meaningful connections by fostering open dialogue and authentic communication.
• Enabled mentees to take ownership of their learning and growth, enhancing self-assurance and endurance.
• Exchanged best practices with fellow mentors to enhance mentoring strategies.

• Suggested effective measures to mitigate identified risks.
• Developed loan strategies with sales teams.
• Collaborated with teams to create and execute training programs, resulting in a 25% boost in deal closures.
• Evaluated underwriting team performance to ensure alignment with production goals.