Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Barbara Burns

Spokane

Summary

Experienced in efficient project timeline, resource, and stakeholder communication management. Utilizes strong problem-solving skills to address project challenges and ensure smooth execution. Demonstrates a proven track record of implementing project management best practices, resulting in high-quality outcomes delivery.

Overview

40
40
years of professional experience

Work History

Project Coordinator – Client Onboarding

ENGIE Impact
01.2022 - 01.2025
  • Responsible for coordinating Client Onboardings and Projects
  • Able to work independently in a remote situation and prioritize tasks based on time sensitivity
  • Effective communication and mentoring skills
  • Ability to quickly search, identify and problem solve potential issues to ensure a smooth and efficient experience for each client
  • Fully proficient in Microsoft Office 365 programs, Adobe Acrobat Pro, SQL, SalesForce and Teams

Billing/Transition Associate - Implementation Team

ENGIE Impact
01.2019 - 01.2022
  • Responsible for all new and existing client Letters of Authorization and Third Party agreements
  • Able to work independently in a remote situation and prioritize tasks based on time sensitivity
  • Additional responsibilities include processing all new billing statements from onboarding clients
  • Ability to quickly search, identify and problem solve each individual invoice to submit for payment
  • Fully proficient in all Microsoft Office 365 programs

Billing Associate - Correspondence Team

Ecova
01.2016 - 01.2019
  • Responsible for all hard copy mailing to clients
  • Additional experience processing Pl's, refund checks, and forwarding scanned client correspondence
  • Fully proficient in all Microsoft Office 365 programs

Data Associate

Associated Press
01.2008 - 01.2017
  • Seasonal position working with the Prep Sports Division of the AP
  • Responsible for entering high school sports scores quickly and accurately into a Mozilla Database for the news wire
  • Work with coaches and newspapers to enter correct scores via the telephone
  • Ability to search and find scores on the Internet independently and with minimal supervision

Internet Marketing Assistant

Spokane Hardware Supply
01.2007 - 01.2016
  • Maintain and edit product content of company's e-commerce website
  • Add new products which includes photography, copywriting, researching specifications and working with distributors
  • Edit and correct images/graphics using Photoshop CS6 to achieve proper visual representation
  • Catalog layout using EasyCatalog 6.1
  • Develop flyers and sales promotions in both web and print using Adobe Creative Suite
  • Set up of all new stock inventory into company database
  • Excellent at multi-tasking and the ability to step into new job responsibilities as needed
  • Originally hired as the Marketing Assistant, my role expanded to Customer Service, assisting with Accounts Receivable and working with the Warehouse Manager on new stock additions
  • Excellent computer skills working with Microsoft programs, Photoshop, FACTS, Thunderbird, IE and Mozilla
  • Also proficient in Adobe lnDesign, EasyCatalog, Acrobat Pro and the Macintosh platform

Senior Graphic Artist

Mail America
01.2005 - 01.2007
  • Provided graphic and customer service support remotely from my home
  • Able to work independently and efficiently to produce high quality promotional materials on multiple accounts
  • Strong problem solving and organizational skills as well as being able to effectively communicate with customers and team members

Senior Production Artist

Banner Advertising
01.1998 - 01.2004

Graphic Designer

Egghead Computer
01.1997 - 01.1998

Publications Coordinator/Customer Service

Lawton Printing
01.1994 - 01.1997

Illustrator/Graphic Designer

Ernst Home & Nursery
01.1985 - 01.1994

Education

A.A.S - Advertising Art

SPOKANE FALLS COMMUNITY COLLEGE
01.1985

Skills

  • Problem-solving
  • ERP implementation
  • Professionalism and ethics
  • Excel functions
  • Expert adobe suite
  • Project coordination
  • Data cleaning

  • Time management
  • Deadline oriented
  • Photo retouching
  • SQL databases
  • Detail-oriented
  • Data entry proficiency

Personal Information

Authorized To Work: US

Timeline

Project Coordinator – Client Onboarding

ENGIE Impact
01.2022 - 01.2025

Billing/Transition Associate - Implementation Team

ENGIE Impact
01.2019 - 01.2022

Billing Associate - Correspondence Team

Ecova
01.2016 - 01.2019

Data Associate

Associated Press
01.2008 - 01.2017

Internet Marketing Assistant

Spokane Hardware Supply
01.2007 - 01.2016

Senior Graphic Artist

Mail America
01.2005 - 01.2007

Senior Production Artist

Banner Advertising
01.1998 - 01.2004

Graphic Designer

Egghead Computer
01.1997 - 01.1998

Publications Coordinator/Customer Service

Lawton Printing
01.1994 - 01.1997

Illustrator/Graphic Designer

Ernst Home & Nursery
01.1985 - 01.1994

A.A.S - Advertising Art

SPOKANE FALLS COMMUNITY COLLEGE
Barbara Burns