Barbara Crawford
Alvord,TX
Summary
Experienced customer service professional adept at analyzing and resolving customer requests. Exceptional at documenting concerns and maintaining product knowledge. Recognized for excellent communication skills and positive customer feedback.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Dollar General
Alvord, TX
09.2018 - 11.2023
- Mentored junior staff members on best practices resulting in accelerated learning and team performance.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Communicated regularly with customers to gain insights into their needs.
Education
Bridgeport High School
Skills
- Task Delegation
- Employee Scheduling
- Recruiting and interviewing
- Sales monitoring
- Schedule oversight
- Staff Supervision
- Money Handling
- Customer Relations
Languages
English
Professional
Timeline
Assistant Manager
Dollar General
09.2018 - 11.2023
Bridgeport High School
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