Barbara Cross
Oklahoma City,OK
Summary
Professional with expertise in surveillance and security operations. Adept at monitoring activities, identifying potential threats, and ensuring safety. Strong ability to collaborate with team members and adapt to changing situations. Highly skilled in using surveillance equipment and maintaining confidentiality. Reliable and results-driven, consistently meeting organizational objectives.
Overview
11
11
years of professional experience
Work History
Surveillance Officer
The Chickasaw Nation
12.2021 - 11.2024
- Safeguarded company assets from theft or damage by meticulously observing all areas requiring protection.
- Maintained a safe environment for staff and visitors through diligent observation and quick response to potential hazards.
- Assisted law enforcement agencies in investigations, providing valuable information gathered through surveillance operations.
- Identified and documented unauthorized actions by employees.
Security Dispatcher
The Chickasaw Nation
11.2019 - 12.2019
- Operated and monitored fire alarm and security CCTV systems to maintain building safety.
- Contacted police, fire and ambulance in emergency situations to coordinate proper response.
- Leveraged two-way radio or telephone to dispatch security officers or other personnel.
- Operated multi-line telephone system, prioritized calls and initiated appropriate action based on incident type and importance.
- Enhanced security response times by efficiently dispatching officers to incidents and alarms.
Order Fulfillment Associate
Amazon
10.2019 - 10.2019
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
Security Dispatcher
The Chickasaw Nation
01.2019 - 10.2019
- Operated and monitored fire alarm and security CCTV systems to maintain building safety.
- Contacted police, fire and ambulance in emergency situations to coordinate proper response.
- Leveraged two-way radio or telephone to dispatch security officers or other personnel.
- Reduced false alarms by accurately verifying alarm activations through CCTV monitoring and communication with site personnel.
Taxi Cab Driver
Yellow Cab Co
03.2017 - 01.2019
- Arrived on time to customer appointments.
- Upheld high standards of cleanliness, sanitation, and service.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Executed precise navigation using GPS systems to optimize routes and minimize travel time.
- Calculated rides costs, received money, and returned change.
- Assisted passengers with loading/unloading luggage, accommodating special needs and requests with professionalism.
- Handled cash transactions efficiently, providing accurate change when necessary and maintaining a balanced cash drawer at all times.
- Navigated extensive road networks skillfully to reach destinations swiftly while avoiding congested routes.
- Maintained a clean and comfortable vehicle for passengers, ensuring a positive riding experience.
- Promoted passenger safety by adhering to traffic regulations and defensive driving techniques.
Taxi Cab Driver
Nascab
03.2014 - 03.2017
- Arrived on time to customer appointments.
- Upheld high standards of cleanliness, sanitation, and service.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Executed precise navigation using GPS systems to optimize routes and minimize travel time.
- Calculated rides costs, received money, and returned change.
- Assisted passengers with loading/unloading luggage, accommodating special needs and requests with professionalism.
- Navigated extensive road networks skillfully to reach destinations swiftly while avoiding congested routes.
- Handled cash transactions efficiently, providing accurate change when necessary and maintaining a balanced cash drawer at all times.
- Contributed positively to the overall reputation of the taxi service provider through consistent adherence to quality standards in all interactions.
- Maintained a clean and comfortable vehicle for passengers, ensuring a positive riding experience.
- Promoted passenger safety by adhering to traffic regulations and defensive driving techniques.
Education
High School Diploma -
Duncan Sr. High School
Duncan, OK05-1980
Skills
- Audio monitoring
- CCTV monitoring
- Public safety awareness
- Documentation skills
Timeline
Surveillance Officer
The Chickasaw Nation
12.2021 - 11.2024
Security Dispatcher
The Chickasaw Nation
11.2019 - 12.2019
Order Fulfillment Associate
Amazon
10.2019 - 10.2019
Security Dispatcher
The Chickasaw Nation
01.2019 - 10.2019
Taxi Cab Driver
Yellow Cab Co
03.2017 - 01.2019
Taxi Cab Driver
Nascab
03.2014 - 03.2017
High School Diploma -
Duncan Sr. High School
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