Neulan Dion III
Lake Andes ,SD
Summary
Surveillance Officer with expertise in incident documentation and safety protocols. Specializes in maintaining security and fostering collaboration in high-stakes environments. Experienced paraprofessional skilled in classroom management and student support, enhancing learning environments through effective communication and behavior management. Versatile background in customer service and security, focusing on proactive monitoring to ensure safety and positive experiences for all stakeholders.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Surveillance Officer
Fort Randall Casino and Hotel
Wagner, South Dakota
06.2026 - 08.2026
- Monitored surveillance feeds to ensure security across the casino and hotel.
- Monitored security cameras, alarms, and other equipment to ensure proper functioning and respond to any discrepancies or malfunctions.
- Operated surveillance equipment to capture footage of gaming activities and guests.
- Performed visual surveillance of the facility and surrounding grounds to detect any suspicious activity.
- Conducted regular inspections of the premises to identify potential security issues.
- Conducted regular inspections of premises to identify potential security issues.
- Documented incidents and prepared detailed reports for management review to ensure accountability and informed decision-making.
- Tracked and logged monetary transactions, including cash counts and coin bagging, to maintain accuracy and security of financial operations.
- Created logs of daily activities to provide comprehensive reports for management. and observed irregular behavior in real-time.
- Maintained records of daily activities, events, visitors, vehicles. for review by management staff.
- Reviewed video surveillance footage to identify individuals and support investigations.
- Detected and recorded suspicious employee activities.
- Responded promptly to alarms and alerts from various security systems.
- Assisted customers in recovering lost items using CCTV footage.
- Investigated shoplifting incidents and assisted in suspect apprehension to safeguard assets and uphold facility security.
- Monitored security footage and patrolled areas to remain aware of unusual activity.
- Communicated effectively with fellow officers about their observations during shifts so that any suspicious activity could be reported promptly.
- Responded quickly to reports of theft or other criminal activity by gathering relevant information and notifying law enforcement as necessary.
- Conducted surveillance to proactively identify security threats before escalation. before they became major issues through proactive monitoring techniques such as scanning crowds for suspicious behavior or looking for patterns in previous incidents.
- Analyze data gathered from various sources such as customer feedback surveys or employee complaints in order to identify potential security risks.
- Assisted with the implementation of new security protocols to ensure the safety of personnel and property.
- Assisted in implementing new security protocols to ensure the safety of personnel and property. and property.
- Completed daily logs and generated reports detailing surveillance and findings.
- Adhered strictly to all policies related to confidential information and restricted areas within the facility while on duty.
- Reviewed video surveillance footage to identify individuals and support investigations.
- Assisted in implementing new security protocols to ensure the safety of personnel and property. and property.
Paraprofessional
Andes Central School
Lake Andes, South Dakota
10.2023 - 05.2026
- Assisted students with special needs during learning tasks and transitions.
- Supported students throughout academic instruction and assignments.
- Offered students personalized educational, behavioral, and emotional support.
- Applied positive reinforcement to redirect negative behaviors.
- Improved behavior with modification and positive reinforcement techniques.
- Monitored student needs and supported mobility-restricted students.
- Provided guidance to students in the classroom setting.
- Motivated students using feedback and encouragement.
- Identified specific needs of students to enhance their learning experience, to provide helpful resources and support.
- Organized classroom materials and resources for effective teaching.
- Collaborated with staff to create a positive learning environment.
- Contributed to a safe and inclusive learning environment for all students.
- Facilitated communication between teachers, parents, and students.
- Communicated and collaborated well with educators from various grade levels.
- Communicated confidential details about student behavior and performance with parents and authorized parties.
- Monitored student progress and reported observations to educators.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
- Helped implement behavior management strategies for individual students.
- Participated in training sessions to enhance support techniques for students.
- Attended professional development workshops related to job responsibilities.
- Instructed students using a variety of teaching methods such as lectures, discussions, audio-visual presentations.
- Provided technical assistance to teachers when using new software or technology tools.
- Participated in parent and teacher conferences to discuss student progress and challenges.
- Assisted with the organization and implementation of classroom projects and events.
- Ensured that all safety regulations were followed in the classroom environment.
- Demonstrated appropriate behaviors using behavior modeling and positive reinforcement techniques.
- Supported teachers in classroom management and instructional activities.
- Utilized effective communication strategies when interacting with diverse populations.
- Demonstrated appropriate behaviors using behavior modeling and positive reinforcement techniques.
Construction Flagger
Tero Office
Lake Andes, South Dakota
05.2023 - 09.2023
- Followed safety protocols to maintain a secure work environment.
- Maintained clean, safe work environment by removing debris from job site before shift completion.
- Removed debris and hazardous materials from job sites daily to uphold safety and cleanliness standards.
- Coordinated with team members to complete projects on schedule and meet quality standards.
- Coordinated with other workers onsite to ensure efficient completion of tasks.
- Communicated with supervisors to report project progress and issues.
- Assisted in site preparation by clearing debris and leveling surfaces.
- Utilized power tools such as saws, drills, and sanders on projects.
- Performed demanding physical work over extended periods and modeled a positive attitude.
Maintenance
Fort Randall Casino and Hotel
Wagner , SD
05.2018 - 04.2019
- Conducted detailed inspections of facilities to identify maintenance needs and ensure safety. of facilities to identify repair needs and safety hazards.
- Coordinated with team members to establish and implement preventive maintenance schedules, enhancing facility reliability.
- Assisted in routine maintenance tasks to ensure equipment functionality.
- Responded promptly to maintenance requests from staff and management.
- Repaired minor damage to walls, floors and ceilings caused by wear-and-tear or vandalism.
- Completed minor electrical, plumbing and HVAC maintenance for building occupants.
- Replaced worn and damaged parts to keep maintenance equipment fully functional.
- Utilized hand tools and power equipment for repairs and installations.
- Used hand and power tools to adjust, connect and disconnect wiring and tubings.
- Ensured compliance with safety regulations during all maintenance operations.
- Logged maintenance activities and tracked service requests to ensure timely responses and efficient operations.
- Maintained records of all repairs completed in a logbook for future reference.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Monitored inventory levels of office supplies, placed orders for replenishment, and confirmed deliveries upon arrival.
- Read and interpreted equipment manuals and work orders to perform required maintenance and service.
Cashier/Cook
Gus Stop II
Lake Andes, South Dakota
01.2017 - 12.2018
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with menu selections and provided excellent service.
- Prepared and cooked menu items according to established recipes and standards.
- Maintained cleanliness of kitchen and dining areas to ensure a safe environment.
- Managed inventory by restocking supplies and ensuring freshness of ingredients.
- Collaborated with team members to streamline food preparation processes.
- Handled customer inquiries and resolved issues in a timely manner.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Evaluated quality of food products to ensure they met high standards. of food products to meet high standards.
- Verified completed orders for accuracy in quantity and quality before delivery (remove).
- Prepared meals in accordance with company standards for taste and presentation. in accordance with company standards and requirements.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Monitored temperatures of prepared food and cold-storage areas.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Communicated effectively with waitstaff regarding patron food allergies and dietary restrictions.
- Distributed food to service staff for prompt delivery to customers.
- Requested supplies and equipment to enhance kitchen operations. and equipment orders, explaining needs to managers.
Carpentry and Plumbers assistant
Yankton Sioux Tribe Housing Authority
Wagner, South Dakota
03.2016 - 01.2017
- Assisted in framing and assembling structures using various hand tools.
- Operated power tools including sanders, drills and saws safely in accordance with safety regulations.
- Measured and cut wood to specified sizes using saws, planers, routers, and other carpentry tools.
- Installed doors, windows, stairs, cabinets, shelves and trim.
- Attached hardware such as hinges, locks and handles on doors and drawers.
- Repaired damaged woodwork including window frames and door frames.
- Assisted in constructing wooden frames, walls, and roofs for residential homes.
- Collaborated with lead carpenters to complete projects on schedule.
- Maintained a clean and organized work environment for safety compliance.
- Learned and applied safety protocols for hazardous materials handling.
- Operated power tools while adhering to manufacturer guidelines for safety.
- Communicated effectively with team members to resolve on-site challenges.
- Prepared surfaces for painting or staining by sanding them down or filling in holes or cracks with putty.
- Constructed outdoor decks using pressure treated lumber.
- Operated hand and power tools for pipe installation and maintenance tasks.
- Maintained cleanliness of work areas to ensure safety and efficiency.
- Supported troubleshooting efforts for leaks, clogs, and drainage issues.
- Collaborated with team members to complete plumbing projects on schedule.
- Learned local plumbing codes and regulations to ensure compliance during installations.
- Installed and repaired plumbing fixtures, such as sinks, toilets, showers, and bathtubs.
- Replaced faulty valves, faucets, washers, gaskets and seals.
- Assembled fittings such as elbows, tees and valves into a system.
- Worked closely with a skilled plumber to repair pipes and fixtures to provide safe water supply.
- Removed old materials from installations prior to replacing them.
- Threaded pipes and soldered joints for plumbing installations.
- Operated tools and equipment such as hand saws, pipe cutters, and drills daily.
- Operated tools and equipment such as hand saws, pipe cutters, and drills daily.
Education
High School Diploma -
Marty Indian School
Marty, South Dakota05-2014
Some College (No Degree) - Associates Art
Ihanktonwan Community College
Marty, South Dakota09-2026
Skills
- Surveillance techniques
- Surveillance operations
- Surveillance expertise
- Video surveillance
- Audio monitoring
- Security systems
- Access control
- Alarm monitoring
- Incident documentation
- Documentation skills
- Reporting skills
- Clear reporting
- Data analysis
- Intelligence gathering
- Investigative techniques
- Background checks
- Surveillance equipment
- Patrol procedures
- Physical security
- Asset protection
- Safety protocols
- Security protocols
- Property protection
- Gaming oversight
- Access monitoring
- Guest observations
- Law enforcement collaboration
- Team collaboration
- Stakeholder engagement
- Situational awareness
- Detail orientation
- Integrity and trustworthiness
- Adaptability and flexibility
- Task prioritization
- Excellent communication
- Professional conduct
- Adaptability and flexibility
- Stakeholder engagement
- Video surveillance
- Situational awareness
Certification
- Coach Certification
Affiliations
- Basketball Coach
Timeline
Surveillance Officer
Fort Randall Casino and Hotel
06.2026 - 08.2026
Paraprofessional
Andes Central School
10.2023 - 05.2026
Construction Flagger
Tero Office
05.2023 - 09.2023
Maintenance
Fort Randall Casino and Hotel
05.2018 - 04.2019
Cashier/Cook
Gus Stop II
01.2017 - 12.2018
Carpentry and Plumbers assistant
Yankton Sioux Tribe Housing Authority
03.2016 - 01.2017
High School Diploma -
Marty Indian School
Some College (No Degree) - Associates Art
Ihanktonwan Community College