ROGER SMITH II

• Improved overall security by regularly assessing risks, vulnerabilities, and recommending necessary adjustments to protocols.
• Enhanced overall situational awareness by effectively utilizing surveillance equipment, such as cameras and access control systems.
• Updated daily logs and produced reports outlining surveillance activities.
• Demonstrated exceptional attention to detail when documenting events observed during shifts, resulting in accurate records for reference by management or law enforcement if needed.
• Reviewed CCTV and patrolled grounds to maintain awareness of activity in all facility areas.
• Monitored guests for signs of suspicious or criminal activity.
• Conducted detailed incident reports following any security breaches or suspicious occurrences, aiding in preventing future incidents.
• Maintained strict confidentiality of sensitive information acquired during surveillance operations, protecting the privacy and security of employees and patrons.
• Collaborated with the security team, ensuring smooth communication and swift action in emergency situations.
• Reduced potential threats by identifying suspicious activities and promptly reporting to relevant authorities.
• Developed strong analytical skills while reviewing hours of video footage, enabling accurate identification of potential threats or criminal activity.
• Recorded audio and video of backend money movements.
• Enhanced security measures by conducting regular surveillance of premises and monitoring CCTV systems.
• Ensured compliance with company policies and procedures through consistent monitoring and enforcement of rules among employees and visitors.
• Operated surveillance equipment, video recorders and computers to monitor activities within facility.
• Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
• Researched cheating methods and advantage play systems to quickly identify illegal activity.
• Reviewed video feeds to observe activity at gaming tables, slot machines and in other areas.
• Reviewed live and archived video surveillance footage for investigative purposes.
• Observed hotel and gambling floor operations for irregular activities indicative of cheating or illegal behavior.
• Remained composed and calm even when situations were stressful or had escalated in order to effectively contribute to security needs.
• Reported violations of policies, laws and suspicious behaviors to on-site security personnel or local law enforcement.

• Installed and aligned CCTV cameras, mounts, lenses, and cabling for optimal field of view.
• Maintained casino surveillance camera systems, ensuring clear coverage across gaming and public areas.
• Troubleshot video loss, signal issues, and equipment malfunctions to restore uninterrupted monitoring.
• Performed preventive maintenance on surveillance equipment, reducing downtime and extending system reliability.
• Verified recorded footage quality and coordinated retrieval for investigations and compliance reviews.
• Replaced defective components, connectors, and power supplies to keep monitoring systems operational.
• Documented repairs, adjustments, and service requests for accurate surveillance equipment tracking.
• Trained staff on camera system use, troubleshooting steps, and proper reporting procedures.
• Optimized shooting schedules through efficient coordination with other departments like sound and lighting teams.
• Maintained up-to-date knowledge of industry trends and advancements in camera technology.
• Ensured optimal visual results, adjusting camera settings for various lighting conditions and environments.
• Minimized downtime between takes by quickly addressing technical issues or equipment malfunctions.
• Maximized image quality by expertly balancing ISO settings, aperture values, and shutter speeds.
• Improved camera performance by conducting regular maintenance and troubleshooting tasks.

My Mother was diagnosed with stage four colon cancer. Being the eldest and only son, I had to move back to california to care for my mother until her death in April,2024.

Demonstrated respect, friendliness, and willingness to help wherever needed.

Assisted with day-to-day operations, working efficiently and productively with all team members.

Worked flexible hours across night, weekend, and holiday shifts.

• Monitored surveillance cameras to detect suspicious gaming activity and protect casino assets.
• Reviewed recorded footage to verify incidents and support investigations.
• Documented detailed incident reports for security, management, and regulatory review.
• Coordinated with security staff during disturbances, theft concerns, and rule violations.
• Identified cheating methods, collusion patterns, and irregular table-game behavior.
• Maintained accurate daily logs and surveillance records for compliance requirements.
• Ensured adherence to gaming regulations, internal controls, and casino surveillance policies.
• Safeguarded company assets from theft or damage by meticulously observing all areas requiring protection.
• Maintained a safe environment for staff and visitors through diligent observation and quick response to potential hazards.
• Assisted law enforcement agencies in investigations, providing valuable information gathered through surveillance operations.
• Identified and documented unauthorized actions by employees.

• Oversaw daily operations while executing essential tasks to ensure smooth functioning.
• Handled difficult customer issues with professionalism to maintain customer satisfaction.
• Trained new employees and provided ongoing support and feedback to enhance their job performance.

• Responded quickly to emergency situations using sound judgment to resolve issues promptly.
• Responded swiftly to emergency situations, applying sound judgment to effectively resolve issues.
• Controlled access to locked areas by maintaining and securely retaining keys, ensuring safety and security.

• Resolved technical problems for customers in person and over the phone, ensuring timely and effective solutions.
• Installed and configured hardware components such as motherboards, processors, RAMs, hard drives, optical drives and other peripherals.
• Installed necessary drivers for peripheral devices such as printers, scanners and web cameras.
• Installed drivers for peripheral devices like printers, scanners, and web cameras to ensure full functionality.
• Conducted regular maintenance on computers including updates, upgrades and repairs.
• Reinstalled software programs and adjusted settings on existing software to fix machine malfunctions.
• Resolved technical problems with customers in person or over the phone.
• Provided technical support over the phone and in-person to resolve issues.
• Performed regular maintenance on computers, implementing updates, upgrades, and repairs to enhance system performance.

• Troubleshot computer systems to diagnose hardware and software issues.
• Diagnosed hardware and software issues through systematic troubleshooting of computer systems.
• Installed necessary drivers for peripheral devices such as printers, scanners and web cameras.
• Reinstalled software programs and adjusted settings on existing software fixed machine malfunctions.
• Reinstalled software programs and adjusted settings on existing software Fix machine malfunctions.
• Configured routers and switches to resolve network connectivity issues, enabling reliable user access.
• Resolved technical problems with customers in person or over the phone.
• Performed regular maintenance on computers, implementing updates, upgrades, and repairs to ensure optimal performance.
• Consulted with other technicians on major hardware and software issues to find solutions.
• Tested new systems to ensure that were in working order.

• Maintained vehicle with regular inspections, fluid level checks, and minor repairs.
• Managed shipment paperwork including bills of lading and invoices, ensuring accuracy and completeness to facilitate seamless operations.
• Performed basic maintenance tasks, including checking fluid levels and tire pressure, and executing minor repairs.
• Demonstrated safe driving and maintained impeccable driving record.
• Provided excellent customer service when delivering goods in a courteous manner.
• Checked all load-related documentation for completeness and accuracy.
• Operated trucks over long distances in accordance with local laws and regulations while adhering to company policies and procedures.
• Verified order contents for accuracy before delivery. and quantities to prevent delivery mistakes and increase service accuracy.
• Completed pre-trip inspections in accordance with Department of Transportation regulations.
• Successfully operated a trucking business, managing all aspects of the operation including hiring and training drivers, scheduling routes, and tracking expenses.
• Delivered various types of freight to customers in a timely and safe manner.
• Coordinated with customers on delivery schedules and addressed unexpected delays, maintaining clear communication throughout.
• Ensured compliance with Department of Transportation rules and regulations pertaining to hours of service, weight limits.