Hi, I’m
Barbara Dailey
Stigler,OK
Summary
Proven leader and dedicated team player with a track record of enhancing customer satisfaction at Braums Ice Cream And Dairy. Skilled in food safety and sanitation, adept at fostering positive work environments, and proficient in improving financial accuracy. Achieved significant improvements in customer service through active listening and prompt resolution of complaints.
Overview
2025
years of professional experience
Work History
Ryan's Steakhouse
Baker
Job overview
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
Golden Corral Buffet and Grill
Shift Leader
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Braums Ice Cream And Dairy
Assistant Manager
08.2010 - Current
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Stratford Career Institute
Pharmacy Assistant
2009
Gans High SchoolGans, OK
High School Diploma
05.2000
Timeline
Assistant Manager
Braums Ice Cream And Dairy
08.2010 - Current
Baker
Ryan's Steakhouse
Shift Leader
Golden Corral Buffet and Grill
Stratford Career Institute
Pharmacy Assistant
Gans High School
High School Diploma
Skills
- Team player
- Customer service
- Active listener
- Food safety and sanitation
- Food safety
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