Summary
Overview
Work History
Education
Skills
Timeline
Generic

Barbara Denton

Lansing,MI

Summary

Adaptable and patient professional with extensive experience in customer assistance and financial management. Known for exceptional attention to detail and a commitment to resolving inquiries promptly, ready to enhance service quality and operational efficiency.

Overview

29
29
years of professional experience

Work History

Customer Service/Restaurant Cashier

Draves Family Restaurants, LLC
Lansing, MI
05.2005 - 12.2025
  • Processed customer transactions accurately using point-of-sale system.
  • Managed cash register operations, ensuring balanced till at shift end.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
  • Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
  • Enhanced guest experience with exceptional service and positive demeanor during checkout process.
  • Increased repeat business through friendly interactions and prompt resolution of customer inquiries.

Accountant

CPI, Inc.
Lansing MI
03.1997 - 02.2001

Set up 401(k) account with Merrill Lynch and monitored/recorded all employee contributions.

Processed weekly payroll for approximately 100 employees with multiple pay rates.

Processed and submitted vendor invoices.

Processed vendor payments and bank deposits.

  • Managed monthly financial reconciliations, ensuring accuracy and compliance with accounting standards.

Education

Bachelor of Science - Education

Michigan State University
East Lansing, MI

Associate of Applied Science -

Lansing Community College
Lansing, MI

Skills

  • Patience and tolerance
  • Problem-solving
  • Customer assistance
  • Attention to detail
  • Accounting and bookkeeping

Timeline

Customer Service/Restaurant Cashier

Draves Family Restaurants, LLC
05.2005 - 12.2025

Accountant

CPI, Inc.
03.1997 - 02.2001

Bachelor of Science - Education

Michigan State University

Associate of Applied Science -

Lansing Community College
Barbara Denton