BARBARA DOLL
Argenta,IL
Summary
Experienced Asset Protection Team Lead at Wal-Mart in Decatur, skilled in various departments not limited to but including DSD receiving, Claims, asset protection, jewelry, softlines, shoes, grocery stocking, accounting, merchandise stocking, hardware mixing paint, automotive key making, cashiering, price changes, and on hand corrections. Previous experience includes roles at gas stations, McDonald's, Hardees, Roy Rogers Restaurant, a Firetruck Reconditioning shop, and as a Security Guard. Highly-motivated employee with desire to take on new challenges. Strong work ethic, and adaptability. Adept at working effectively unsupervised and quickly mastering new skills, while multi-tasking.
Overview
14
14
years of professional experience
Work History
Wal-Mart
Decatur
11.2010 - Current
- I currently supervise the Claims department, Receiving(Direct Store Delivery) department, and Customer Hosts.
- Daily, I manage my associates' attendance, time off requests, meal violations, and computer-based learning completion schedules.
- I run a safety team, utilizing bulletin boards to boost attention to processes and engaging a safe-minded workspace.
- I work in Claims to process our customer returns and store damages, to ship to our return center, or reprice for a discounted customer purchase.
- Daily, I verify and process all paperwork and ensure the filing is accurate.
- While working, I handle and adhere to all Hazmat procedures and paperwork at all times.
- In DSD Receiving, I greet vendors, log in and out of all vendor visits, receive all deliveries from UPS, FedEx, and independent trucking companies.
- I process vendor deliveries by entering invoice information, scanning all products, and correcting any invoice or product inconsistencies as needed.
- I reconcile all daily paperwork and resolve any issues as needed.
- I utilize multiple computer programs to research, correct, or adjust receivings.
- I use a legacy computer program.
- I research and verify any inquiries from our home office.
- I handle recalls and product returns as needed.
- I utilize the forklift to move pallets and cardboard bales behind the building, as needed.
- While working in the DSD position I scan out all grocery claims, disposing or preparing them for pick up by Feed America
- I have and can run a cash register, process a customer return at the service desk, performed Customer Service Manager duties, that include, but are not limited to, handling customer issues, complaints, questions.
- In Accounting, I sorted all bags for drawers, separated and organized all paperwork from register drawer bags, entered and reconciled all checks received.
- Finalize the daily business, prepare deposits for manager review.
- Enter and reconcile audits created on registers.
- I account for all cash daily, handle all necessary paperwork, and filing as needed.
- I can mix paint in hardware.
- Cut keys in Automotive.
- I can sell hunting/fishing licenses or ammunition/firearms in Sporting Goods, with an up-to-date current FOID card.
- Change watch batteries, fix, change, and adjust watch bands, and pierce ears in the Jewelry department.
- Set any modular as needed in any area of the store, stock any freight, and help any customer as needed.
- I routinely maintain the clearance aisle by sorting, organizing, and conducting price changes as needed to entice sales.
- I learn fast and routinely catch money-saving issues that were overlooked by others.
Education
GED - General
Waynesboro High School
Waynesboro, PA06.1999
High School -
James Buchanan High School
Mercersburg, PA02.1988
Skills
- Forklift
- Decision-Making
- Research
- Verbal Communication
- Computer Skills
- Data Entry
- Leadership
- Customer Relations
- Supervision and leadership
- Clerical Support
- Calm Under Pressure
- Organizational Skills
- PPE use
- Maintenance & Repair
- Data Management
- Information Protection
- Asset securing
- Receiving orders
- Stocking and Receiving
- Shipping and Receiving Packages
- Shipping and receiving processes
- Deadline-driven
- Operating systems
References
References available upon request.
Timeline
Wal-Mart
11.2010 - Current
GED - General
Waynesboro High School
High School -
James Buchanan High School
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